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Technology solutions unlocking the future of insurance

A cloud-native insurance platform that accelerates business outcomes through pre-integrated, pre-configured solutions with seamless connections to third-party ecosystem vendors.

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Why Insurance Growth Suite?

Insurance carriers are constantly faced with emerging challenges and limited time to react before new market trends arise. It’s an environment full of moving targets that are hard to prioritize, whether managing challenges around data quality’s impact on decision-making; building insurance tech solutions that operate seamlessly; improving customer retention; or ensuring you have the tools, talent, and time to innovate. In turn, carriers are fractured and disconnected, and leadership is dependent on cost, talent, and time-intensive projects. It’s a lose-lose for everyone.

Converge by Deloitte Insurance Growth Suite provides answers and technology solutions that operate seamlessly within a carrier’s in-house systems, creating a win-win future with positive customer and distributor experiences through our end-to-end cloud platform.

The benefits

Enhance the experience

Create customer and agent experiences that make insurance easy with simple-to-use, personalized digital interfaces.

Increase retention

Innovate in real time, enabling carriers to align the right products with the right customers at the right time.

Speed to market

Easily connect new and legacy systems into a technology-agnostic ecosystem, enabling carriers to quickly introduce new products.

Improve efficiency

Reduce the risk and cost of your customer service infrastructure, increasing your talent, capital, and operational efficiencies.

Drive profitability

Advanced analytics that rapidly aggregate, analyze, and apply data enable carriers to respond to customer preferences in real time.

Lower ownership cost

AWS cloud-native components allow carriers the flexibility to scale up or down as needed, enabling them to eliminate overhead cost.

Grow revenue

By offloading talent and IT concerns to Deloitte, you can focus resources on improving products and services to increase revenue.

Operate flexibly

Open APIs provide carriers the flexibility and agility to incorporate any solution from the insure tech marketplace.

Offerings to deliver business outcomes

Submission

Enable customers, agents, and underwriters to shop, rate, quote, and issue policies seamlessly across any underlying policy admin systems.

Communication

Proactively keep carriers and customers aligned with real-time updates about their policies, bills, payments, and claims via preferred communication channels.

Billing

Enable carriers and customers to digitally manage, issue, and receive bills across multiple underlying billing systems.

Claims

Establish a transparent claims process, enabling customers and carriers to initiate, manage, and resolve claims quickly.

Payments

Enable customers to digitally pay policy bills on their terms via their preferred channel across multiple underlying billing systems.

Solution Capabilities

Digital experience

Delivered via "offerings" to provide a modern digital experience. Customers, UWs, UWAs, claim handlers, and brokers can leverage enhanced digital capabilities for shopping, purchaseing, managing, servicing and handling claims.

Insurance Fabric

Microservices-based cloud integration platform preintegrates leading core systems, data providers, and vendors while simultaneously orchestrating transactions seamlessly across the insurance value chain.

Common core + data

Preconfigurations and preintegrations accelerate the implementation of leading insurance core systems from common and emering vendors, enabling carriers to consolidate platforms and establish a modernized data model.

Cloud-native platform

A native cloud insurance platform positions carriers to leverage a more reliable framework that reduces cost and simplifies managing their tech stack while offering scalability, flexibility, reliability, and security for your customers.

Ready to get started?

Connect with us to learn how Converge by Deloitte Insurance Growth Suite can help you shape the future of insurance.

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