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The State of Generative AI in the Enterprise: Industry cuts

Explore Deloitte’s 2024 year-end findings, curated by industry

Our year-end report tracking Generative AI adoption revealed that organizations are setting their own pace on the path value, with attitudes, priorities, and challenges varying by industry and sector. Download your industry’s cut of the report below for a deeper look.

About the series

Deloitte’s quarterly pulse survey monitored Generative AI investments, challenges, and successes throughout 2024. The forthcoming edition will broaden this lens to cover other forms artificial intelligence in the enterprise, including agentic AI, physical AI, and more. Subscribe to receive an alert when the 2025 report is released in January 2026.

One key finding from the report showed that a strategic shift is emerging, from technology catch-up to competitive differentiation with GenAI. Beyond the IT function, organizations tend to focus their deepest GenAI deployments on parts of the business uniquely critical to success in their industries. Discover more about they’re applying AI in each industry cut.

A strategic shift is emerging, from technology catch-up to competitive differentiation.

 

The State of Generative AI in the Enterprise, Q4 report

 

Industry cuts

Learn how organizations are balancing a growing emphasis on operational efficiency and customer engagement while confronting barriers such as compliance, risk, and talent shortages.

GenAI adoption centers on IT and cybersecurity, alongside an uptake in finance functions, but lagging technology infrastructures, governance, and talent issues raise significant barriers.

While talent acquisition, readiness, and regulatory complexity complicate adoption, this industry leads all others in deploying productivity and industry-specific AI applications.

Despite challenges around bias, errors, and value realization, TMT firms lead the pack in delivering ROI while reporting the highest levels of expertise and trust in Generative AI technologies.

The State of AI in the Enterprise

See the bigger picture

Interested to learn how organizations as a whole approached Generative AI in 2024? Visit the series page for the full report plus an interactive breakdown of the key takeaways, case studies and next steps.

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