2025 Deloitte and DocuSign Digital Agreement Management Study
Optimizing Agreement Management: What sets high-performing organizations apart
A year ago, Deloitte and DocuSign established that agreement management ineffectiveness drives a $2 trillion loss in annual global economic value. This year, we wanted to understand how to recapture that value.
In our 2025 study, which encompassed more than 1,400 business leaders globally, we found that 77% of leaders in high-performing organizations credit agreement management for helping them outperform financial goals.
Based on the study’s findings, we share how enhanced agreement management creates value for organizations and their functions, positioning them to achieve their goals successfully.
Key Takeaways
There are three ways that agreement management helps position organizations to capture strategic value:
Reduced friction
55% are more likely to report outperforming financial goals with advanced contract creation capabilities. 47% are more likely to report outperforming financial goals with advanced routing, editing, and approval capabilities.
Proactive insight
31% are more likely to report outperforming strategic goals with advanced obligation and renewal management capabilities. 29% are more likely to report outperforming financial goals with advanced insights and intelligence capabilities.
Improved experience
49% are more likely to report outperforming strategic goals with advanced customer experience capabilities. 36% are more likely to report outperforming financial goals with advanced enterprise integration capabilities.
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Within organizations, functions obtain value from different agreement management capabilities:
Advanced agreement management unlocks revenue for:
90% of leaders globally express high trust in their agreement management systems, fostering optimism about innovations such as AI in contract management.
