Deloitte’s Data Modernization Solutions
Reduce and resolve utility outages, track metrics, and enhance customer service by providing accurate and timely restoration information.
Deloitte’s implementation of our Data Modernization Outage and Analytics solution helps utility providers resolve outages quickly by providing the framework, dashboards, models, and implementation of artificial intelligence (AI) capabilities that turn data into actionable insight.
Use existing utilities data to unlock new value
In our energy-dependent world, utility companies must resolve outages as quickly as possible. Deloitte’s Outage and Analytics Platform makes it easy to capture outage data, make informed inferences based on that data, and guide smarter decision-making using:
- Cloud-based streaming: Deloitte’s Outage and Analytics Platform leverages batch and streaming pipelines using scalable cloud services.
- Intuitive data visualization: Deloitte’s Data and Analytics Services for creating rich visual dashboards provide insights into key metrics across outages, customers, revenue loss, and geographies.
- Predictive analytics: Using a XgBoost machine learning (ML) model to predict daily outages based on weather, ML model for variance analysis and data anomalies.
- Artificial intelligence (AI): Deploying AI with Natural Language Query interface for exploratory data analysis, predictions, and historical trends.
Six key benefits of data modernization for outage analytics
- How does Deloitte’s Outage and Analytics solution make a difference? By providing:Accelerated time to value for operational outage key performance indicators (KPIs)
- A cloud-ready solution that can be plugged into your preferred cloud service provider
- Ease of use through seamless AI integration
- A platform designed for high-volume, real-time data ingestion during storms
- An expandable, foundational architecture
- A unified portal for users to view various types of AI
Deloitte’s Data Modernization Solutions
Reduce and resolve utility outages, track metrics, and enhance customer service by providing accurate and timely restoration information.
Deloitte’s implementation of our Data Modernization Outage and Analytics solution helps utility providers resolve outages quickly by providing the framework, dashboards, models, and implementation of artificial intelligence (AI) capabilities that turn data into actionable insight.
Outage analytics, by the numbers
Power outages affect everyone, with widespread impacts on health, safety, business revenue, customer sentiment, and more. Likewise, an increase in contributing factors to outages continues to drive greater need for change.
1. Deloitte. 2022 Power and Utilities Industry Outlook. 2021
According to the World Meteorological Organization, there were over 3000 extreme weather events during the 2010s, up from just over 700 in the 1970s.1
The US Infrastructure, Investment and Jobs Act (IIJA), passed in 2021, allocates nearly $27 billion towards investment in electric grid infrastructure security, reliability, and resilience.1
More than half of 500+ US executives and senior leaders surveyed in a 2021 Deloitte report said that extreme weather had affected the reliability of electricity delivery in their territory more than usual in years past.1
Outage prediction: Deloitte’s Outage Analytics System uses weather data to provide outage predictions for 7 days in advance.
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