Deloitte Workforce Development Practice

Corporate learning is undergoing a sea change.

People expect a better experience. One that helps them learn and develop and meshes seamlessly into their everyday work, technology, and interactions.

Companies need better performance from their talent. Businesses and workforces are changing fast. Virtually everything is digital, markets keep getting disrupted, and the competition keeps coming. Corporate learning must deliver more capable, more engaged talent. Faster.

In our view, the answer is not better training programs. It's a complete change in learning's role, with comprehensive strategies, processes, and tools that so seamlessly integrate into the business that the learning function itself almost disappears while delivering more value than ever.

We help organizations bring that vision to life by imagining, developing, and delivering a new kind of learning platform.

• Rethink learning to drive business impact and continuous growth for employees
• Enable the future by reconfiguring learning operating model, organization design, capabilities, processes, content, technology, vendors
• Define and execute the actions needed to transform learning and, ultimately, the business itself

The learning technology ecosystem comprises a broad range of employee-centric digital learning tools that are enabling performance and career growth in fundamentally new ways.

Deloitte can help improve your learning technology portfolio to support learning and business goals and align with the broader HRIS roadmap, including:

• Strategy: Define vision for how learning technology supports digital workplace, assess and make recommendations to optimize learning technology investments, define technology priorities and future state, and illustrate an actionable roadmap on how to get there.
• Selection: Establish priorities, use cases, and business goals and manage the end - to - end selection process, including RFP, scoring, demonstrations, and stakeholder and decision management.
• Implementation: Provide program management, functional and technical services, systems integration, and a differentiated 'business-led' approach for involving leaders in decisions and enabling strategic outcomes.
• Integrated Services: Integrate learning technology - related services that support the realization of business strategy, such as learner experience, content & data strategy, content rationalization, learning process and organizational transformation, and validation.

Supports actualizing learning in the flow of work by designing, developing, and deploying engaging learning experiences across industries and functions.

Our Learning Experience offering empowers and enables organizations to design and build meaningful, high-impact learning experiences:

• Experience Strategy Enablement: Define and develop enterprise-wide learning experience strategy and define usage of high-end experiences.
• Experience Assessment: Assess current state experience and development improvements to the overall learner experience.
• Program Strategy: Develop a tailored approach to learning programs that aligns with the enterprise-wide learning experience strategy.
• Learning Experience Design: Detailed design of learning experiences and assets.

Focuses on orchestrating and cultivating ever-evolving skills and work, leveraging skills as the fuel for a wide range of talent and business decisions, accelerating business agility and growth.

Deloitte’s Skills-Based Organizations offering helps set a strong foundation through a “Skills Hub” and drives positive workforce impact through “Skills-Enabled Talent Processes” that include:

• Defining a Skills Philosophy and shared approach across the organization regarding the value and prioritization of skills as the “red thread” of talent management – and how they will inform key talent decisions.
• Building a Skills Framework and common language for skills across the organization, spanning leadership, professional, functional, and technical skills.
• Designing a Skills Data and Tech Ecosystem to enable you to sense evolving skill needs, track and evaluate skill levels in your workforce, match skill supply and demand, and develop and grow abilities.
• Establishing Skills Governance and Processes to enable decision making, adoption, change management, sustainability, and management of skills.
• Embedding Skills-Based Practices within Key Talent Programs such as workforce planning, job architecture, talent acquisition, learning & development, talent marketplace, DEI, leadership & succession planning, performance management, and rewards.

Delivers a holistic knowledge management solution providing organizations the technology platform, processes, model and support to sustain long-term change.

In order to share and retain vast amount of knowledge, Deloitte implements digital workplace tools into their knowledge management capability similar to ones that employees already utilize. These tools include knowledge management strategies, workflow processes, governance models, search engines, and social networks and bots.

Our knowledge capital capability provides:

• An end-to-end knowledge management implementation framework
• Robust knowledge retention methodology to answer business continuity challenges and risks
• Flexible development process for speed and stakeholder buy-in
• Active change management throughout the project, connecting people to the knowledge management solution for sustainability

Enables leaders to thrive in a disruptive environment to empower the workforce, and effectively lead through change, and accelerate growth of their organization.

Deloitte’s Leadership offering portfolio addresses the challenge of cultivating leadership capability at both the organization and individual level:

• Leadership Strategy: Designing organizational systems through leadership model building, pipeline strategy and design, and helping you find ways to improve your leadership teaming to create a competitive advantage.
• Leadership Development: Cultivating individual actions and behaviors through custom leadership program solutions, coaching, and assessment.