Industrial Search™: Accelerate your operational decision-making

Engineer advantage with Deloitte’s deep AI experience and industry insight

By focusing the latest neural network and cognitive search capabilities on the industrial asset challenges of some of the world’s most complex workforce and asset-intensive ecosystems, Deloitte is paving the way for businesses to take full advantage of their very own engineering, operations, and asset data to achieve untapped efficiencies. Deloitte recognizes that this level of technology is not easy to apply, and for companies to get immediate value, they must have a proven solution from the start.

What’s behind the AI of our Industrial Search™ solution? A quick primer on neural networks

Neural networks are a type of artificial intelligence model that, much like a human brain, can effectively arrange, contextualize, and establish vectors between data while continuously adapting to new inputs. When applied to your data sources (internal and external), your workforce users can get answers to any question in seconds and be empowered to solve problems independently like never before.

Imagine taking the knowledge and expertise that exists within your smartest, most tenured people, layering in previously hidden insights, and making it accessible in real time, on demand. That’s the power of neural networks and an AI-powered search engine working for your industrial operations.

Potential benefits of Industrial Search™

Business benefits

• Reduce research time: Let your trained models crunch the request for you! Businesses can now accelerate their quotation processes, speed up sourcing of critical parts/products, increase job completion rates, and improve the quality of work being performed with minimally invasive technology.
• Unlock insights for new customer experiences: As the model learns, so does your enterprise! Analyzing queries and selected results helps your organization gain insights into customer behavior and provides valuable information to better meet their needs in the future.
• Generate more relevant, timely results and suggested actions by understanding intent: By leveraging your current data and workflow, you can integrate event-based search results to trigger automated work steps in your ERP, CRM, and other applications, allowing for optimized systems and streamlined automation. Make your transactional data work harder for you!
• Capture more revenue opportunities: Everyone can be doing their best, and revenues can still be lost due to long lead times to respond to customer requests. Shorten the time it takes to estimate and quote so that your bids are the first to get back to the customer. Industrial Search^TM can provide answers to your organization and your customers directly, making it easier for customers to place orders with you.
• Reduce inventory management costs: By storing past quotes, learning from match results, and assessing contextual information, you can optimize your inventory to align with your customers’ historical purchasing activities and begin to provide them with insights to assist with their planning and materials forecasting.

Technical benefits

• Scale without infrastructure hassle and costs: Sorting, indexing, storing, and querying multiple siloed or centralized databases can be expensive. However, utilizing Industrial Search^TM to classify relationships and access information quickly can significantly reduce costs and simplify operations.
• Ingest and comprehend multiple data types: Effortlessly ingest and comprehend diverse data formats, such as spreadsheets, PDFs, emails, images, and more. Stay flexible with a technology that can handle any type of data, even unstructured data.

Simpler integration, improved workflow

Industrial Search provides better information for your customers, suppliers, and employees without requiring an overhaul of existing infrastructure. Our technology integrates with existing systems through an API, so there’s no need to train users on new software or applications.

Users can continue using the software they’re used to while gaining expanded search capabilities. In reality, your workforce shouldn’t be able to detect that anything’s changed—except for the fact that they receive better quality information faster to keep work flowing.

Better search and information retrieval is only one component of a strong asset ecosystem strategy

Deloitte offers a holistic vision for how work, resources, and assets are integrated and managed across all phases of the asset management life cycle: plan, acquire/build, operate, maintain, and retire. By cross-pollinating insights and leading practices from an array of asset-intensive industries, Deloitte’s approach helps organizations rapidly drive innovation and efficiently scale execution.

Learn more about how our Asset Ecosystem services can help you harness the power of networks.