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By Kevin Richards, US Financial Services Leader, Audit & Assurance Partner, Deloitte & Touche LLP
Talking points
The race to adopt the next big technology used to follow a familiar script: identify the trend, understand it, and deploy it before competitors. From agentic artificial intelligence (AI) to stablecoins to smart contracts, the practice has been to move fast and figure the details out later. But this year, something changed.
Deloitte’s annual FSI Predictions 2026 report from the Deloitte Center for Financial Services surfaces the innovations reshaping how we bank, invest, insure, and transact—expanding consumer access, cutting costs, and reimagining user experiences. What’s different is what FSI organizations are doing with that intelligence.
“Scaling AI typically requires real-time monitoring, continuous testing, and adaptive controls for evolving AI models. AI assurance also should provide human oversight over inputs and outputs, monitor AI model drift and bias, document change approvals for prompts and guardrails, and provide audit evidence grounded in recognized frameworks.”
— Kevin Richards, US Financial Services Leader,Audit & Assurance Partner, Deloitte & Touche LLP
The transition from innovation to value
Rather than rushing to operationalize the latest innovation before competitors, many FSI leaders have shifted their focus to the foundation: building a robust risk management, governance, controls, and audit backbone capable of supporting new technology—faster, more responsibly, and with greater resilience. The question is no longer “what’s the latest technology trend?” It’s “do we have the infrastructure to deploy it well?”
Emerging risk areas require a different kind of controls environment
Fast-moving technology like AI continues to challenge existing risk, controls, and assurance environments. FSI Predictions 2026 profiles agentic AI use cases across wealth management, life insurance, and banking that can enhance advice delivery, expand access to underserved clients, and unlock new revenue streams. What these systems share: they’re adaptive, generating probabilistic outputs that can shift over time through model drift—sometimes without human intervention.
Scaling AI typically requires real-time monitoring, continuous testing, and adaptive controls for evolving AI models—a process known as AI model risk management. AI assurance should also provide human oversight of inputs and outputs, monitor AI model drift and bias, document change approvals for prompts and guardrails, and provide audit evidence grounded in recognized frameworks. When this infrastructure is in place, assurance becomes a live system for leaders and regulators—not after-the-fact documentation.
Keeping pace with regulatory frameworks
Emerging regulatory frameworks are another consideration. Enforcement of major AI frameworks—including the European Union AI Act—begins this year, requiring organizations to demonstrate how they govern AI, not just deploy it. SEC cybersecurity rule changes bring AI systems impacting financial reporting into scope, while FSI-specific rules continue to emerge. Meanwhile, financial organizations are asking for attestation over AI systems. The message is clear: Your governance, testing, and reporting need to operate at the speed of AI.
Implications for audit and assurance
Legacy internal audit, risk, and compliance frameworks were built on periodic reviews—a model that likely won’t work with technology that never stops changing. To potentially meet the challenges of AI, internal audit must shift from backward-looking to forward-looking assurance. This approach should include continuous, real-time monitoring capable of detecting AI-related issues much earlier than periodic audits.
By helping organizations design proportionate risk-based AI assurance frameworks, internal audit can also elevate its role as a strategic adviser. It can become a voice at the table from the start, helping build innovative, well-controlled AI assurance instead of serving as a final checkpoint.
What leading FSI organizations are doing differently
FSI leaders scaling innovative technology aren’t just investing more—they’re operating differently, by:
Leading practices you can adopt today
The shift toward AI-driven operations is underway. FSI organizations that act now will likely be better positioned to scale, satisfy regulators, and turn governance into a competitive advantage. Consider these steps:
What role can Deloitte play?
Deloitte’s Audit & Assurance professionals work with FSI organizations to modernize risk, controls, and governance frameworks. From assessing technology governance gaps to building continuous monitoring capabilities, our services help clients move faster—with greater confidence. Contact us to start the conversation.
For further reading, view our FSI Predictions 2026 report or explore our audit and assurance services for the financial services industry.
Deloitte’s Audit & Assurance AI leadership
Deloitte delivers responsible, tested, human-led, AI-powered innovations that address complex challenges with practical, trusted solutions. Our AI-enabled offerings, combined with deep industry, compliance, and regulatory experience, can transform financial complexity into strategic clarity. We provide AI system governance and risk management through end-to-end controls and assurance capabilities that drive confidence. Deloitte’s approach is grounded in a commitment to quality, integrity, and transparency.
The services described herein are illustrative in nature and are intended to demonstrate our experience and capabilities in these areas; however, due to independence restrictions that may apply to audit clients (including affiliates) of Deloitte & Touche LLP, we may be unable to provide certain services based on individual facts and circumstances.
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Kevin, partner at Deloitte & Touche LLP, is the Audit & Assurance leader of the US Financial Services industry practice with more than 20 years of experience serving some of our most prominent clients with national and global footprints. He has coordinated and led complex multilocation audits and has supported management teams through IPOs and a wide range of capital market transactions, SEC reporting, acquisition due diligence and accounting, and general business advisory. Kevin has a wide range of client leader and industry experience, from real estate to investment management, and also served as a technical accounting resource for the US Audit and Advisory practice.