Technology, media, and telecommunications

When a global technology leader needed to replace piecemeal solutions provided by multiple vendors with a consolidated solution that would support insight-driven decision-making and ensure higher data quality through AI and machine learning, it turned to Deloitte.

Solution

• Transitioned company’s operating model for more agile data assimilation
• Developed and managed AI/ML solutions
• Created new dashboards to increase the speed of insight dissemination from monthly to nearly real-time

Outcome

• 30% reduction in resources
• Honed revenue leakage prevention
• Heightened speed and accuracy in data delivery for executive decision-making

Consumer products

In its transition from holding company to integrated operating company, a global food company wanted better data insights to help drive both efficiency and growth. With Deloitte’s help, the company developed a pipeline of data and analytics projects that are doing all of that and more.

Solution

• Stood up and operated a data and analytics system
• Identified, prioritized, delivered, and operated data and analytics products
• Established a business and IT-led steering committee with a design thinking capability to shape insights and maintain alignment with business strategy

Outcome

• 50+ analytics projects delivered across businesses, regions, and functions
• 4x ROI delivered for analytics projects
• 10x increase in the company’s data and analytics budget due to the ROI boost

Life sciences & health care

A leading life sciences company sought to establish an AI center of excellence that would help identify new growth opportunities and amplify patient and employee engagement, while improving workforce productivity. To accelerate AI adoption and help achieve its vision, the company sought Deloitte’s help in rethinking its overall strategy and operating model, and governance and technical capabilities.

Solution

• Set-up services, governance, teams, and an operating model across five global regions and 15 business functions
• Streamlined end-to-end service processes
• Developed an adoption strategy and roadmap for chatbot delivery

Outcome

• 150+ automations established
• 40+ chatbots deployed
• $15 million and 160,000 hours of labor saved