Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.
Key insights about US consumers from Deloitte’s ConsumerSignals
Deloitte’s financial well-being index remains on a steady downward slide since December 2024 (figure 1).
Consumers remain braced for higher prices, with grocery inflation expectations remaining elevated and gas inflation expectations rising (figure 2).
Some optimism emerged as discretionary spending intentions rose for the second consecutive month; however, spending on nondiscretionary categories is also rising, hinting at persisting cost pressures that could contribute to consumers’ cautious outlook overall (figure 3).
The recent growth in spending intentions is playing out across most major categories, with groceries being a clear exception (figure 4).
Notably, spending intentions for leisure travel hit a new four-year high, even as monthly planned spending on big-ticket expenses like housing and transportation increased (figure 4).
Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.