Skip to main content
Welcome to Deloitte

If we have selected the wrong experience for you, please change it above.

Deloitte HealthInteractive™

HealthInteractive is a systems integration platform that enables data interoperability and MITA standards-based integrations to build the modular MES ecosystem. The platform is operational in six states supporting integrations through APIs, files, and messages. 

How HealthInteractive works

As states navigate their MES roadmaps, choosing the right systems integrator (SI) is paramount. That’s why Deloitte developed HealthInteractive—a production-proven, cloud-enabled platform composed of industry-leading security and software. Designed over multiple years, HealthInteractive supports rapid deployment and accelerated avenues for integrating modules, as well as several enterprise components that states can leverage. 

HealthInteractive accelerators

HealthInteractive is an established systems integration platform with successful deployments across six states—providing accelerators that support significant transaction volumes and integrations across multiple, disparate vendors.

1 billion+ 

annual transaction volume 

120+ 

pre-built Medicaid APIs 

50+ 

modules integrated live in production 

10+

years of MES implementations 

Key HealthInteractive product features

HealthInteractive combines modern architecture, AI-powered capabilities, configurable frameworks, and smooth integration to help states build secure, scalable, and connected Medicaid ecosystems.

What market does HealthInteractive support?

HealthInteractive serves public sector clients—including federal, state, and local agencies—enabling data interoperability, integration, and technical coordination across modules.

HealthInteractive provides secure connectivity, data exchange, and transformation across disparate modules and applications. It also offers a single view for enterprise-wide integration monitoring—aggregating log and transaction data from multiple components to provide end-to-end visibility and an overall view of platform health and stability. This unified view enables users to monitor key business and technical metrics across the integrated ecosystem from a single location. 

HealthInteractive supports CMS Interoperability and Patient Access final rule use cases, including patient, provider directory, payer-to-payer, and provider access APIs. It transforms provider, member, and claims data into HL7 FHIR-compliant outputs and includes a portal for testing transformed data.

HealthInteractive offers several enterprise-level components that states may leverage. These components are domain-agnostic and can be tailored to fit a multitude of state needs including: 

  • Operational Data Store (ODS) 
  • GenAI Chatbot 
  • Enterprise Content Management (ECM) 
  • Electronic Data Interchange (EDI) Solution 
  • FHIR Interoperability Solution 
  • Configurable Portal 
  • Master Data Management (MDM) Solution 
  • Data Management 
  • Address Validation 
  • Business Rules Engine (BRE) 
  • Identity and Access Management (IAM)