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Airlines & Transportation

Airline and transportation companies have to do more than move people and goods from point A to B. They’re facing pressure to operate more efficiently while meeting sky-high customer expectations. Learn how Deloitte can help businesses buy into better—and give every customer first-class experiences.

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Frontline Workforce Management in the Transportation, Hospitality, and Services Industry

Check out our latest insights to help transportation and hospitality companies improve frontline workforce engagement and leadership.
Perspective

Technology Trends in the Airline Industry

Get an airline industry perspective of our annual tech trends report, looking at six major evolutions in technology.
Perspective

Right-sized American summer: 2025 Deloitte summer travel survey

The 2025 Deloitte summer travel survey reveals that Americans intend to travel at a healthy clip, despite developments in the economy in early April
Article

Upward climb with uphill struggles: 2024 Deloitte corporate travel study

The fourth edition of Deloitte’s corporate travel study finds steady corporate travel growth, but with companies challenged to balance a need for more face-to-face client interaction with steep pricing and persistent environmental impact.
Article

The future of freight: Transforming the movement of goods

Amid supply chain issues and production bottlenecks, the transportation industry is looking to data optimization and nearshoring to improve the system’s adaptability.
Article

Future of luxury travel

Luxury travel providers are striving to offer the most extravagant experiences money can buy, using descriptors such as "ultra-premium," "rare," "authentic," and "exotic" to entice travelers with offerings such as private villas, private islands, and private jets.
Perspective

2025 Travel Industry Outlook

Dive into the biggest trends expected to impact travel companies in 2025—from AI acceleration to a new administration.
Perspective

Consumer Loyalty Program Trends

See how brands can evolve their loyalty programs to create personalized offerings and build stronger connections with consumers.
Perspective

Rail Industry Trends

Explore the possible paths forward for the freight railroad industry and the potential of collaborative solutions for long-term success.
Perspective

Predictive Maintenance Solutions

Predictive maintenance modernization: Connecting machines to reliability professionals.
Perspective

American Airlines revolutionizes airport gating with machine learning

How data science and machine learning helped American Airlines cut its gate-planning time and reduce its annual fuel consumption
Article

Driving Accountable Sustainability in the consumer industry

Companies on the ESG journey can make more progress on "E" by focusing on “G”—a governance-led approach called Accountable Sustainability.
Article

ConsumerSignals

ConsumerSignals provides a view into consumers' everyday finances and the spending strategies being used to navigate an unpredictable world.
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Eileen Crowley

Eileen Crowley

Vice chair | US transportation, hospitality, and services attest leader | Deloitte & Touche LLP | Partner
+1 203 708 4199