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Who’s buying? Trust, identity and fraud in agentic commerce
Tuesday, 27 October 2026 1:00 p.m. ET

Virtual - Dbriefs

Event language: English

27 Oct. 2026

Tuesday, 01:00 p.m. ET | 1 Hr.

Who’s buying? Trust, identity and fraud in agentic commerce

Participants will assess how identity, consent, and authorization frameworks can help manage risk when AI agents transact on a customer’s behalf.

Host: Ron Duplex, Solutions Manager, Deloitte Risk & Financial Advisory

Presenters:

Alexander Bolante, Managing Director, Cyber Launch & Digital Fraud Taskforce leader, Deloitte & Touche LLP

Cayla Curtis, Product Director, Ping Identity

Conrad Sheehan, Managing Director, Payments, Deloitte & Touche LLP 

Key takeaways:

Agentic commerce is reshaping retail. As artificial intelligence (AI) agents begin transacting on a customer’s behalf, retailers face a new class of trust, authentication and fraud risk. We’ll discuss:

  • How identity, consent and authorization can help define trust in agentic commerce
  • How key use cases may introduce new fraud risks
  • How to detect and contain account takeover and synthetic identity risks without adding customer friction
  • What auditability, consent revocation and liability may look like when AI agents initiate transactions