Skip to main content
Welcome to Deloitte

If we have selected the wrong experience for you, please change it above.

Tokenomics and AI observability: The control plane for the enterprise
Wednesday, 28 October 2026 12:00 p.m. ET

Virtual - Dbriefs

CPE credits | Event language: English

28 Oct. 2026

Wednesday, 12:00 p.m. ET | 1 Hr.

Tokenomics and AI observability: The control plane for the enterprise

Technology Executives

Participants will develop a practical framework to assess their current AI operating model and a clear roadmap to build the business case for enterprise-wide control.

Host: Kate Graeff, Senior Manager, GPS ServiceNow Practice, Deloitte & Touche LLP

Presenters: 

Matt Ku, Managing Director, ServiceNow Chief Technology Officer, Deloitte Consulting LLP

Diana Kearns-Manolatos, Senior Manager, Subject Matter Specialist, Deloitte Services LP

Ofer Vaisler, VP, Product Management, AI Control Tower, ServiceNow

1.0 Overview CPE credit | Information Technology

Key takeaways:

As organizations scale artificial intelligence (AI) initiatives and manage variable costs across a diverse ecosystem of models, infrastructure, and agents, leaders need to transition from fragmented adoption to a governed, enterprise-wide control plane. We’ll discuss:

  • How AI FinOps can move beyond token costs, drive financial accountability, and align AI spend with business value
  • A framework for observing, orchestrating, and governing models, agents, and workloads across the enterprise
  • How the joint Deloitte and ServiceNow approach provides visibility and orchestration to manage risk and track value.