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Frontline workforce in the AI era: Hiring, scheduling & retention
Thursday, 1 October 2026 12:00 p.m. ET

Past Event

Virtual - Dbriefs

CPE credits | Event language: English

1 Oct. 2026

Thursday, 12:00 p.m. ET | 1 Hr.

Frontline workforce in the AI era: Hiring, scheduling & retention

HR Executives

Participants will be able to quantify potential improvements, prioritize AI opportunities, and apply the model to help inform weekly staffing decisions.

Host: Chip Newton, managing director, Deloitte Consulting LLP

Presenters: Josh Secrest, Paradox, Workday

                      Andrew Gosset, Director of Global Workforce Strategy, Workday

1.0 Overview CPE credit | Information Technology

Organizations across manufacturing, retail, hospitality, and transportation are navigating labor shortages, rising costs, and changing employee expectations. How can leaders apply artificial intelligence (AI) to improve frontline hiring, scheduling, retention, and productivity while preserving a human-centered experience? We’ll discuss:

  • How to select recruiting metrics and estimate AI-enabled improvements in time-to-hire, candidate quality, and 90-day retention
  • How to evaluate AI-enabled retention strategies and identify opportunities to improve scheduling efficiency and labor spend
  • How to apply Deloitte’s break-even and retention model to prioritize staffing investments and support site- or district-level decisions