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Participants will evaluate strategies to advance compliance, safeguard security, achieve resilience, and build trusted digital journeys.
Host: Deepak Goyal, senior manager, Digital Trust& Privacy, Deloitte & Touche LLP
Presenters: Michelle Gauchat, principal, US Banking & Capital Market leader, Deloitte Consulting LLP
Peter Barker, chief product officer, Ping Identity
Satish Lalchand, principal, Deloitte Transactions and Business Analytics LLP
Key takeaways
Banks today face market, regulatory, and fraud pressures while delivering secure, seamless digital experiences. End-to-end digital banking—driven by agentic artificial intelligence—can transform customer onboarding, know your customer/anti-money laundering (KYC/AML), identity proofing, risk based authentication, payment security, and digital fraud prevention for customers and enterprises. In this session, we’ll discuss:
- Automated, secure onboarding: Simplifying account and compliance with KYC and ID verification
- Next-generation fraud prevention: Leveraging Deloitte and Ping Identity across customer transacting and servicing
- Trust and agility at scale: Fostering resilience and strengthening customer trust
- AI-powered agility: Applying automation to reinforce digital banking security and agility
