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Participants will acquire a practical blueprint for connecting siloed enterprise data, unlocking “dark data” such as manuals and technician notes, and establishing the governance and operating model needed to scale.
Host: Pete Robertson, managing director, Deloitte Consulting LLP
Presenters: Lane Warshaw, managing director, Deloitte Consulting LLP
Shiv Trisal, Global Industrials GTM leader, Databricks
Key takeaways:
Industrial leaders are under pressure to turn aftermarket operations from a reactive cost center into a durable engine for growth and customer value. This session will feature how the agentic aftermarket enables that shift, and connects asset intelligence, customer data, and enterprise workflows to deliver measurable outcomes across the equipment life cycle. We’ll discuss:
- How industry leaders are currently applying artificial intelligence (AI) agents to increase parts revenue, reduce downtime, accelerate safety investigations, and improve service economics
