Deloitte and WalkMe Alliance
An alliance focused on realizing digital adoption
Deloitte has a dedicated team in the United States to provide technology adoption solutions via its Digital Adoption Services business. Developed in conjunction with WalkMe, clients can leverage these services to realize the rapid results that digital transformation strategies can deliver.
Deloitte and WalkMe
As a customer of WalkMe, Deloitte has delivered digital adoption at scale, deploying the tool on 90+ enterprise applications with more than 165,000 end users from all Deloitte member firms, reducing employee support tickets by 30%.
Realizing the value it brings to its own employees, Deloitte Consulting went from being a WalkMe customer to forming a strategic alliance with the platform in November 2021. Since then, the alliance has seen success delivering advisory, implementation, and managed services of the WalkMe platform.
Learn more about how WalkMe helped Deloitte achieve a return on
its technology investments through digital adoption.
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"Adoption of our technology solutions is critical to achieving return on investment. WalkMe helps with that adoption by engaging our employees directly within our internal applications and providing just in time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications."
– Doug Beaudoin, Chief Information Officer, Deloitte Services LP
2023 Global Partner of the Year
Deloitte has received WalkMe’s Global Partner of the Year award, acknowledging our performance and dedication to delivering impactful user experience solutions that support enterprise transformation and improve technology adoption.
What is the WalkMe Digital Adoption Platform (DAP)?
The WalkMe DAP is an interactive, online guidance and engagement platform. It enables organizations to optimize workflows by leveraging data and then take action to simplify user experiences across enterprise applications. Users benefit from real-time, step-by-step guidance to complete their business processes and answer their questions quickly and simply.
Services and Solutions
Combine Deloitte’s change management experience with WalkMe’s best-in-class digital adoption platform to drive long-lasting, fully realized digital adoption.
Let’s make this work.
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Beyond Go Live: A Fluence Success Story
Organizations often overlook the importance of sustaining adoption after their ERP migration. In this video, Deloitte Associate Vice President, John Prescott and Fluence Senior Program Leader of Digital Transformation, Rinara Vasudevan share how they supported their SAP S/4HANA transformation by using WalkMe’s Digital Adoption Platform as part of their change management approach.
Digital Adoption Across the Industries
Services and solutions
Combine Deloitte’s change management experience with WalkMe’s best-in-class digital adoption platform to drive long-lasting, fully realized digital adoption.
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Adoption of our technology solutions is critical to achieving return on investment. WalkMe helps with that adoption by engaging our employees directly within our internal applications and providing just in time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications.
– Doug Beaudoin, Chief Information Officer, Deloitte Services LP
