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Mr. Harms is an Associate Vice President in Deloitte’s Artificial Intelligence and Engineering practice, helping Government and Public Sector clients navigate organizational and technical transformation.
Mr. Harms advises clients on how to organize, operate, modernize, and measure IT operations to improve performance, strengthen service delivery, and align technology investments with mission outcomes. Within AI&E, Steve focuses on bringing leading-edge solutions to customer support organizations, helping them drive efficiency, enhance the user experience, and position IT support functions for the future. Mr. Harms brings extensive experience supporting both government and industry clients across mission support services engagements, including federal agencies, state and local governments, and Fortune 500 companies.