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Leala Shah Crawford

Managing director Deloitte Consulting LLP

Leala is the Telecommunications, Media, and Entertainment Leader and Performance Leader for the Experience Agency in the US.

Leala Shah Crawford is a managing director in Deloitte Digital’s customer practice, where she leads the customer data science and analytics offering. She has over 18 years of experience defining and implementing global transformation strategies for leading companies. Crawford brings a unique perspective, combining her expertise from both a consulting and industry view to connect the org, process, and tech capabilities required to drive successful transformation and measurable results.