Kristin is a Deloitte Consulting LLP manager, aligned with the Tech, AI, and Data Strategy practice. She is a trusted transformation leader and AI advocate who unlocks business value through tech-enabled operations, serving global brands in Consumer, Quick-Service Restaurant, and Retail sectors where innovation, transformation, and the digital customer experience are at the heart of the business. Kristin streamlines IT Service Management (ITSM), improves operational processes, and helps organizations shift from reactive to proactive use of technology to enable AI. Kristin has experience leading large programs in which she leverages her strong communication and facilitation skills with the ability to strategically solve problems and identify areas of impact within an organization, demonstrating to the boardroom how tech modernization fuels the larger strategy. She holds an MBA from the University of Michigan Ross School of Business.