An experienced advisor in business transformation, Mr. Tovar brings deep experience to the intersection of technology implementation and business process redesign, with a strong focus on the Utilities and Renewables sector. For more than twenty‑five years, he has specialized in the end‑to‑end meter‑to‑cash lifecycle, including customer service transformation, advanced metering infrastructure (AMI) integration, customer billing solutions, and customer account management. With over three decades of consulting experience, he has played pivotal roles in large‑scale transformation programs, serving as a leader across project management, solution architecture, and complex process integration efforts. His work spans major customer billing modernizations, enterprise ERP implementations, and enterprise asset management (EAM) technology deployments, working closely with clients to enable operational efficiency, scalability, and improved customer outcomes through technology‑enabled change.