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Clay is a leader in Deloitte’s ServiceNow practice, helping clients unlock value from their ServiceNow investments through platform strategy, AI-enabled process digitization, and service automation to enhance delivery, strengthen governance, and enable sustainable business outcomes. In his more than 15 years with Deloitte, he has led complex business transformations on low-code solutions at scale for government agencies and large commercial institutions, bringing deep experience across the full suite of ServiceNow offerings for technology-driven performance improvement.