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Clay is a leader in Deloitte’s ServiceNow practice, helping clients unlock value from their ServiceNow investments through platform strategy, AI-enabled process digitization, and service automation to optimize delivery, strengthen governance, and enable sustainable business outcomes. In his more than 16 years with Deloitte, he has led complex business transformations on low-code solutions at scale for the world’s most critical government agencies and largest commercial institutions, bringing deep expertise across the full suite of ServiceNow offerings for technology-driven performance improvement.