Brian Haugabrook

Brian Haugabrook is a technology and analytics leader who has focused his career on making an impact across the state, local, and higher education sectors, leveraging his passion for data and innovative technologies. He leads AI, analytics, and automation for Deloitte’s Digital Foundry, Operate and Innovation practice. Before joining Deloitte, Haugabrook was named among Computerworld’s 2015 Premier 100 IT Leaders for his role as chief information officer, leading innovations across IT infrastructure, enterprise applications, data warehousing, and contact centers. In recent years, he has supported contact center operations supporting thousands of agents, implemented analytics and insights for state agencies and university systems, and developed gen AI omnichannel solutions to enhance the customer and agent experience.