Exploring AI and innovation in health care
Held from October 20–23 in Las Vegas, HLTH 2024 brought together leaders from across the health ecosystem to create connections and accelerate actions that empower a digitally enabled, equitable Future of Health™. Deloitte led the conversation on artificial intelligence (AI) in the AI @ HLTH Pavilion, showcasing our research, capabilities, and case studies on AI and innovation in health care.
Where impact happens
At HLTH 2024, Deloitte stood alongside innovative leaders who are working to create a health care ecosystem that provides quality, accessible care for all. While the event has ended, our guidance and experience in health equity and transformation can continue to create impact—improving individual lives and the health of society. By aligning disruptive technology with core business priorities, we can help health care organizations develop new capabilities that can fuel long-term growth and competitive advantage. Together, we can evolve health for the better.
Our presence included multiple insightful sessions throughout the conference. Highlights included discussions on how AI is shaping the Future of Health and the power of collaboration. Specifically, our relationship with The Ottawa Hospital and how, together, we’re making significant strides in reducing clinical burnout through AI and digital teammates. Learn more about HLTH.
The Beat podcast, powered by HLTH
Featured in a special AI series of The Beat podcast, listen to a conversation with Jen Sullivan, principal, Deloitte & Touche LLP, about Generative AI and trust.
Recap: Deloitte sessions at HLTH 2024
Focused on how AI is shaping the Future of Health, these sessions explored our latest research and applications.
Brewing Change: Innovations in Reproductive Health Care & Policy
Panelist: Jen Radin, principal, Deloitte & Touche LLP
Reproductive health care has long faced disparities in access, education, and quality of care for women and people assigned female at birth. However, recent advancements in health technology are beginning to address these inequities, offering new hope for a more equitable future. In this session, Healthcare Brew sat down with women's health tech leaders across industries to discuss case studies, ongoing challenges, and the future direction of health tech and policy collaboration to ensure equitable reproductive health care for all women. Watch the recorded session presented by Healthcare Brew.
Reducing Clinical Burnout: Deloitte & The Ottawa Hospital
Speakers: Kara Kitts, director of digital innovation, The Ottawa Hospital, and Bill Fera, MD, principal, Deloitte Consulting LLP
Health care is faced with unparalleled challenges in attracting and retaining clinical talent. Generative AI and digital teammates hold great promise in helping to reduce administrative burden on our clinicians and move their time and energy back to direct patient care. This strategy not only helps alleviate burnout but also drives operational advantages that position organizations to thrive in an increasingly competitive environment. Hear how The Ottawa Hospital is using digital teammates on this new frontier of supporting patients and clinical care teams. Watch the recorded AI @ HTLH session.
Revolutionizing Health Care with AI
Speaker: Bill Fera, MD, principal, Deloitte Consulting LLP
How can AI open the door to new services, personalized experiences, and approaches to patient care? Examine the critical factors to successfully implement and scale AI, including governance, data quality, training, and building trust. By strategically integrating AI into core business functions, health care organizations can spur growth, optimize patient outcomes, and create an industry advantage. Get insights from our real-world health care use cases and the latest Deloitte research. Watch the recorded AI @ HLTH session.
Breaking Glass Ceilings: Supporting Women at Work
Moderator: Kulleni Gebreyes, MD, vice chair & US life sciences and health care industry leader, Deloitte Consulting LLP
Acknowledging and supporting the unique needs of women in the workplace allows them to thrive both professionally and personally. And by understanding the specific health challenges women face—challenges that often will take them out of the workforce altogether—companies aren’t just doing the right thing, they’re driving a healthier, more engaged, and more productive workforce. By embedding inclusive policies and forward-thinking talent strategies, health care organizations can enhance both workforce well-being and their market competitiveness. Watch the recorded women’s health panel session.
Financially Unhealthy Health Care
Moderator: Tina Wheeler, US health care leader & partner, Deloitte & Touche LLP
Merely keeping the lights on for hospitals and private practices has become a high-wire act with challenges that include rising costs, staffing shortages, and cyberattacks. From the corner clinic to a sprawling hospital campus, let’s breathe life back into providers across the country. By delivering sustainable improvements in finance and operations, providers can better navigate volatility and lead the health care industry forward. Watch the recorded panel session.
Deloitte demos showcased in the AI Pavilion
Meet Pepper
Pepper, the Deloitte Robot, demonstrated prompt engineering techniques at HLTH 2024. Attendees loved interacting with Pepper, who engaged in back-and-forth conversations, reacted to the environment using image-to-text large language models (LLMs), and responded to trigger movements like fist bumps and high fives. Pepper inspired attendees with her demonstrations, showcasing how safe and secure GenAI can effectively save time and money for health care organizations, and sparking creative thinking about the future applications of GenAI in the sector.
GenAI-powered clinical interoperability platform
Clinical Synopsis AI is a cutting-edge GenAI solution designed specifically for health care providers. It leverages the Google Cloud tech stack to distill clinical records into succinct, easily digestible patient summaries. This tool is tailored to meet the needs of health care providers who manage large volumes of patient data and require a streamlined process to reduce manual chart review, enabling them to focus on what matters most—delivering top-tier patient care. Implementing such high-impact GenAI tools can help accelerate transformation in core business functions, differentiating organizations in the market.
For more information, connect with our Health Care Applied AI leader, Tom Hittinger.
Discover HealthPrism™
HealthPrism™ is an advanced analytics platform that uses social drivers of health (SDoH) data and predictive models to enable data-driven decision-making, tailored communication, resource allocation, and program evaluation. HealthPrism is one of the largest known SDoH databases in the United States with data across all 50 states and predictive models for more than 40 conditions.
Health-focused organizations can leverage HealthPrism’s analytics and mapping functionalities to identify, understand, and act to support populations experiencing health and social risks. Visit Deloitte’s booth to demo the self-service web application in which users can interact with HealthPrism data and predictive models and instantly get meaningful, impactful visuals of their geographies.
For more information, contact Raaj Parekh, associate VP of product strategy.
Explore ConvergeHEALTH™
Converge™ by Deloitte engineers the Future of Health by combining our world-class industry specialists with technology alliances and proprietary data, workflow, and AI and cloud software solutions. Powered by constant innovation and an industry-first mindset, we enable companies to accelerate their journey to differentiation by putting patients at the center of care.
Related health care insights
Discover how this powerful technology can help bring unprecedented efficiency, effectiveness, and innovation to health care.
Deloitte’s latest Consumer Health Care survey shows that building consumer trust in GenAI is crucial to harnessing the technology’s potential in health care.
As health systems explore Generative AI to help solve their challenges, some consumers are optimistic the technology might help make health care more affordable and accessible.
With the arrival of a new kind of AI, the stakes are even higher, and health care leaders are appropriately concerned about the risks GenAI could create.
By embracing AI-driven solutions, health care systems can take a proactive stance in tackling the challenges at hand and creating value for their patients and workforce.
Health care is on the brink of a transformative era with cloud computing at its core. By leveraging cutting-edge technologies, health care organizations can achieve unprecedented efficiency, scalability, and innovation.
An AI-enabled platform personalizes the health care experience at a major US health care organization.
As health care executives integrate GenAI into their workflows, our survey shows that a sole focus on data could leave them blindsided by other vital success factors.
Tina Wheeler
