Technology

We understand the strong relationship between the unique missions of higher education institutions and the technology environments in which they operate. We integrate our IT strategy capabilities into broader campus wide transformations, enabling core systems to be implemented with an understanding of the value of each IT decision you are considering. We can help you:

• Assess existing IT services and capabilities
• Align technology offerings with institutional goals
• Develop a road map to align with the institution’s future vision
• Establish the right mix of IT oversight and innovation
• Ensure the IT organization is rightsized, staffed efficiently, and aligned to services provided

As the central nervous system of the modern academic enterprise, technology infrastructure can seem almost impossible to modernize effectively. We can help your chief information officer (CIO) and chief technology officer (CTO) identify and transform to scalable, integrated solutions that increase security, protect data, reduce costs, and foster a culture of innovation and collaboration.

We are a leader in providing enterprise solutions that support students, faculty, and staff across a broad range of functions: human capital management, payroll, finance, grants, and student information systems. Our long-standing Cloud ERP practice positions higher education institutions to transform their service delivery models and accelerate the adoption of new enterprise technology and systems. Our thorough approach spans all stages of the process, helping you:

• Develop business cases and provide guidance to key shareholders
• Define architecture strategies, including those around shared services, outsourcing models, and on-premises servers
• Support the selection of activities, including requirements definitions and cloud road maps
• Facilitate transition to cloud applications, private cloud, shared services, and managed services

Recruiting, admissions, student success, advising, career development, and alumni relations all represent a student’s journey and relationship with a higher education institution. Operational silos, disparate information, and lack of visibility impede many institutions from providing exceptional service and support throughout that journey. Customer relationship management (CRM) solutions can provide a single view of the student through an intuitive, cloud-based software-as-a-service (SaaS) solution. Optimized for higher education, a CRM can provide faculty and staff with the robust functionality and integrated data needed to transform the student experience. Our experienced team members can help you:

• Assess current capabilities and develop a strategic road map to transform at the pace that fits the institution
• Design, architect, configure, and deploy a CRM solution, including migration and integration of data, to provide a 360° view of the student
• Determine institutional readiness for change and provide support through the change curve and training

Cloud and network solutions have emerged as the essential digital innovation for any institution that seeks insight-rich decision-making to thrive in a data-driven world. Our industry-leading cloud and network engineering professionals can provide essential support to your campus leadership and IT team, enabling your journey from on-premises legacy systems to the cloud. Our services include:

• Cloud and Network Strategy to help you define your objectives, assess your readiness, and create a road map for transition to a next-gen cloud and network architecture
• Cloud Development and Integration to help build and connect sustainable comprehensive cloud-native systems to thrive in the cloud ecosystem
• Cloud and Network Migration to support the migration from legacy platforms to modern cloud and network designs
• Cloud and Network Managed Services to provide an end-to-end solution for ongoing operations on managed cloud and network infrastructure across all major providers
• Cloud and Network Engineering to help clients integrate technology services seamlessly into the fabric of their day-to-day business