We provide project management, requirements gathering, design, testing, training, technology support, organizational change management, and domain experience for public facilities and providers undergoing EHR or electronic medical record implementations, including state and local psychiatric facilities.

We deliver technology implementations including design, development, quality assurance, system operation, and training. Our technology support services incorporate human-centered design to maximize value for our clients.

We provide end-to-end support for programmatic and system implementations by efficiently managing work plans and tracking risks and schedules. This includes faciliating communication and collaboration among team members and stakeholders for large-scale behavioral health transformations. 

We support state agencies in the oversight of behavioral health managed care entities serving Medicaid populations, allowing for a greater focus on not just compliance but on quality of care, access, and improved outcomes. We offer a suite of operational and analytical applications and dashboards across five domains of oversight that provide a holistic view of behavioral health programs: provider network oversight, quality of care, population oversight, contractual compliance, financial management, and policy analysis.

Our teams streamline grants management and administration by establishing governance structures, developing policies and procedures, implementing technology solutions, conducting financial reconciliations and audits, and facilitating grant expense eligibility, compliance, and closeouts.

We provide rate setting and budget calculation support services for behavioral health programs. This includes facilitating provider and stakeholder engagement to support quarterly and annual budget calculations, developing detailed fiscal monitoring models and utilization dashboards, drafting impact analyses and risk assessments, and developing and maintaining budget neutrality and cost-effectiveness models.

Our teams provide policy guidance and development support, research, and national leading practices to states driving large-scale behavioral health transformation initiatives.

We design, build, and operate data warehouse and analytics dashboard solutions that enable program and policy teams to make well-informed, data-driven decisions.

We support states with strategy development, data collection, stakeholder engagement, and recommendations development to alleviate challenges related to behavioral health workforce shortages.