That Makes Cents: A consumer podcast
Consumers are using their dollars to effect the change they want to see in the world. They’re buying into better by choosing brands that align with their values. This podcast features experts with insights to help you gain a deeper understanding of consumers and shape the future of the industry.
Latest episode:
How brands can build customer loyalty
That Makes Cents: Season 4, episode 6
Customer loyalty has been a hot topic in recent years. In this episode of That Makes Cents, we explore how companies can leverage consumer feedback and data to improve products, services, and the overall experience to drive increased loyalty.
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About That Makes Cents
Our consumer podcast, That Makes Cents, dives into what consumers are thinking, feeling, and buying right now. Host and Deloitte leader Bobby Stephens talks with industry experts to help you navigate the evolving consumer industry and prepare for what’s next.
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