Mobilising AI for HR: New insights and Strategies for Managing a Global Workforce
How AI in HR Transforms Global Workforce Management
AI in HR has the potential to make processes more efficient and services more personalised. But its true value can be harnessed best in highly complex areas like payroll and mobility, where teams are dealing with international workforces spread across different locations, as well as complicated global compliance requirements.
Due to the increasing interdependencies and synergies between mobility and payroll functions as they support global workforces, this report focuses on the possibilities for AI for HR, across the entire hire-to-retire lifecycle when moving workforces around the world. It spotlights specific use cases, offers tangible insights on how to get started, and dives into the risks and considerations for businesses as they navigate the technology.
GenAI and broader AI tools can unlock opportunities across the entire HR lifecycle, revolutionising the way we work.
Getting started with GenAI in HR
Being part of a community with other mobility, payroll and HR leaders and advisors addressing similar challenges will be a huge advantage when keeping up to date with trends and opportunities. However, the needs of each business will be different so, when evaluating GenAI use cases, it’s important to be methodical and purposeful and to do your due diligence.
The risks of GenAI in HR
Trustworthy GenAI encompasses areas such as human agency and oversight, technical robustness and accuracy, privacy and data governance, transparency, fairness, non‑discrimination and other ethical principles.
Within mobility and payroll, we work with highly personal information to manage moments in an employee’s career and life. As organisations explore GenAI use cases, they should consider factors such as, data quality and bias, ethical and legal implications and data privacy and security, during their discovery and design stage to enable a more successful implementation.
Gen AI in HR: how to do you forge ahead?
Before integrating GenAI in HR processes and business strategies, mobility and payroll professionals must understand how it can help them create the workplace and workforce they need.
AI success in across HR, Mobility and Payroll isn’t just about algorithms; it’s about alignment. Define your goals, empower your people, and integrate with your firm’s broader AI vision. Lead the change, don’t just react to it.
At Deloitte, we are supporting organisations that have already started their AI journeys. For example, our AI fluency sessions tailored for global workforces can help clients to understand the fundamental tax implications of AI and GenAI. We run AI use case and roadmap labs designed to help teams identify and prioritise use cases, assess them based on feasibility and value, and turn ideas into reality.
