What topics did we cover in season one: Respond, Recover, Thrive.

The Chief HR Officer was at the front-line of the organisational response to COVID-19. Season one of the CHRO webinar series, led by Will Gosling, UK Human Capital Consulting Leader, explored the implications of COVID-19 on work, workforce and workplace.

Episode 1: The implications of COVID-19 on work, the workforce and workplace

From HR priorities, employment law, reward, property and facilitation and wellbeing, this first episode covered all key HR priorities.

27 March 2020

Episode 2: The role of HR in crisis
Furlough guidance, including employment law measures and the impact on employees. This webinar also explored the evolving role of the HR function through this crisis - short term requirements as well as planning over the next three months.

9 April 2020

Episode 3: Implications on workforce planning and raising productivity through remote working
Insights from Rachel Philipps, Partner and Consulting People Workforce Analytics Lead; and Payal Vasudeva, Partner and Deloitte Future of Work Lead.

24 April 2020

Episode 4: De-hibernation and recovery planning
In this episode we considered the steps organisations are taking as part of de-hibernating their workforce and the activities involved in recovery planning as we move from Response to Recovery.

7 May 2020

Episode 5: The future organisation and adapting business models
How organisations are building sufficient flexibility into their workforce and adapting business models to respond to changing demand.

22 May 2020

Episode 6: Performance management implications and enterprise reskilling
Performance management implications and the opportunity for enterprise reskilling to ensure the workforce is equipped with the right skills for the future.

5 June 2020

Episode 7: Crisis as a driver for Purpose and transformation
How Purpose came to the fore in the way that organisations responded through the COVID-19 crisis, and how organisations used this as a driver for a change in culture and an enhanced employee experience.

19 June 2020

Episode 8: Human Capital Trends 2020
The social enterprise at work: Paradox as a path forward. The economic implications of COVID-19, bolstered by insights from Deloitte’s 2020 Global Human Capital Trends Survey, which polled 9,000 business and HR leaders in 119 countries.

3 July 2020

Episode 9: The future of the workplace

How the role of the workplace has been changed by COVID-19 and how we see of the value of the workplace changing in the future.

9 July 2020

Episode 1: Where are we now - time for the “Next Deal”? (25 November 2020)
A lot has changed since the last episode of season 1 back in July. As we move into a future with adaptability at its core, success rests on organisations being able to stand up, scale and support new capabilities at speed. Speakers: Payal Vasudeva, Deloitte Partner and Future of Work Lead and Shivani Maitra, Deloitte Partner and Global Human Capital Growth Lead.

Episode 2: Workforce reskilling (9 December 2020)
As jobs are being re-imagined, augmented and automated it is essential to equip and empower the workforce to deliver in the future world of work. How can organisations best identify, nurture and build the critical skills and capabilities needed for the workforce to survive and thrive? Speakers: Jonathan Eighteen, Director and EMEA Learning and Talent Advisory Lead at Deloitte, Davinder Kang, Senior Manager, Workforce Transformation at Deloitte.

Episode 3: High impact workforce (20 January 2021)
Achieving a high impact workforce centres around workforce architecture; creating a sustainable system where the organisation has a productive and resilient workforce ready to adapt and contribute value given any scenario. But what are the steps needed to achieve this and why is it vital in order to thrive in the new world of work? Speakers: David Mallon, Vice President and Chief Analyst, Deloitte US.

Episode 4: Human centred transformation (3 February 2021)
Tremendous forces and disruptors have not only accelerated digital transformation, they have shifted organisational focus to place People at the core. Humans are now at the heart of successful and sustainable organisations, which makes ‘Human Centred Transformation’ a priority for HR and business leaders. Speakers: Kate Sweeney, Partner and Future of Work Lead at Deloitte and Rachel Charlton, Partner and Digital Change practice lead at Deloitte.

Episode 5: Future of the HR function (17 February 2021)Disruptive forces are sharply changing how we live and work, creating an imperative for organisations to rapidly adapt. The future brings exponential expectations of HR beyond its roles of supporter, partner, and adviser to the business. Speakers: Kara Latham-Saunders, Director, Human Capital Consulting at Deloitte, Melissa Bramwell, Director, Human Capital Consulting at Deloitte and Tom Dewaele, Global Head of Employee Experience at Unilever.

Episode 6: Future of benchmarking (3 March 2021)
Digital disruption and unpredictable environments are forcing a reinvention of HR. As business and talent models change, a new approach to HR metrics is required. Speakers: Jeff Mike, Vice President and HR Research Leader, Deloitte US and Beth Ann Finis, Research Manager, Deloitte US.

Episode 7: Future of Workplace Experience (17 March 2021)
Now, more than ever before, the need for collaboration across the C-suite is crucial for businesses to thrive. In this episode we will look at Deloitte's Tech Trends, focusing on how digital experience and digital reality are driving the Future of Workplace Experience. Rebooting the digital workplace; striking the balance between digital and physical; leveraging diversity, equality, and inclusion are important topics which emphasise the symbiotic relationship between the CHRO and CIO. We are looking forward to bringing these two communities together to power the future of work. Speakers: Will Gosling, Partner and UK Human Capital Consulting Leader, Mark Lillie, Partner and Global Tech Strategy and Transformation Leader at Deloitte, Payal Vasudeva, Deloitte Partner and Future of Work Lead and Noon Ali, Head of Digital Distribution at Lloyd's of London.

Episode 8: Employee experience (31 March 2021)
How do you bring the human experience to the forefront of your future focussed transformations? It's imperative that Employee Experience and Digital are not only considered when planning for the new world of work, but it's vital they are designed to elevate the human experience, to create positive and motivating work experiences for your workforce. Speakers: Rupert Darbyshire, Director, Future of Work and Telco, Media and Technology at Deloitte, Carmen Lothian, SVP People & Culture at Discovery Inc and Amone Gbedemah, Strategic Alliances at Workplace from Facebook.Bonus episode: How are organisations preparing for the Future of Work? (21 April 2021)
Given the acceleration of change driven by COVID-19 and the impact on Work, the Workforce and the Workplace, we are hosting a European-wide webinar to discuss how organisations and leaders across the C-suite are preparing for the Future of Work in the long-term. Speakers: Philippe Burger, Partner and Human Capital Consulting Lead at Deloitte France and Shivani Maitra, Partner and Global Human Capital Growth Lead at Deloitte UK.

Episode 9: Future of organisation design (5 May 2021)
How a business is organised is a source of competitive advantage, now more than ever. In this episode we will explore the latest trends in organisation design, how to gain valuable insight on how your organisation actually works and discuss how to create a ‘customer-centric and outcomes driven organisation’ which can unleash untapped workforce potential. Speakers: Rajat Mathur, Partner, Operating Model and Organisation Design at Deloitte.

Episode 10: Leadership (19 May 2021)
The disruption and uncertainty of that last 15 months has piled the pressure on leaders who have had to navigate BAU while also transforming their organisation, and at the same time deal with the impacts of COVID-19. What are the characteristics that have differentiated good from great leaders? Speakers: Tim Clayton-Ball, Partner and Head of Deloitte Leadership and Joanna Lockard, Senior Manager within Deloitte Leadership, Human Capital Consulting.

Episode 11: Workforce Analytics (2 June 2021)
Organisations have become increasingly aware that their workforce is their greatest asset, but the changing nature of work and the virtual working landscape has only made it harder to make business critical decisions on how to unlock the best value and unleash the true potential of the workforce. Speakers: Neera Ridler-Mayor, Director and People and Workforce Analytics Specialist at Deloitte, Michael Purdy Director and People and Workforce Analytics Specialist at Deloitte and Davinder Kang, Senior Manager, Workforce Transformation at Deloitte.

Episode 12: Self Organising Mindset (16 June 2021)
As leaders endeavour to shape and deliver against their organisational strategies, enabling their execution teams to form and autonomously self-organise will be key to delivering and accelerating business value outcomes in months versus years. Speakers: Lisa Smith, Partner and UK Enterprise Agility Practice Lead at Deloitte.

Episode 13: Building the net zero workforce (30 June 2021)
Establishing and sustaining the net zero workforce with the right skills and capabilities will be of vital importance to an organisation’s ability to meet their legal, moral, social, environmental and commercial goals. Speaker: Marc O’Connor, Energy, Resources & Industrials Consulting Leader at Deloitte

Episode 1: Path to net zero – implications for your workforce (24 Nov 2021)
Sustainability is undoubtably an imperative for organisations, globally and across all industries. This will be a decisive decade with the need to halve global emissions by 2030. In this epsiode we discuss the workforce implications of ‘path to net zero’, from sustainability KPIs and performance, to climate training and green skills.

Episode 2: Hybrid working – implications for measuring performance and productivity (26 Jan 2022)
Now that hybrid working – or flexible working in some form - has become the ‘norm’ for a lot of organisations, what key factors need to be considered in the long-term? From measuring performance and productivity, to employment law implications, our experts and external speakers cover the areas they think are most important for HR and other business leaders.

Episode 3: Investing in your Workforce to respond to digital disruption (23 Feb 2022)
Business agility is crucial, especially when responding to digital disruption. With the scale of digital transformation disrupting organisations across all industries, how do you place your workforce at the heart of this? How can you manage the impact on your people and help them deal with the complexity that technology brings to your business - reaping the benefits of growth, resilience and competitiveness?

Episode 4: Building workforce agility (30 March 2022)
Skilling your workforce to enable agility is becoming ever more important. As organisations transform, how can they ensure humans are at the centre of their business decisions, recognising the skills needed for an agile workforce that can adapt to change? How can tactically assessing cost reductions, strategically resizing businesses and creating agile teams future proof your organisation? Find out.

Episode 5: Managing the new workforce ecosystem (27 April 2022)
Rescaling and entering new talent markets will have a significant impact on any business; from cost reduction through offshoring, to building talent in new geographies. What is HR’s role in expanding talent through the use of new markets, and how can organisations best navigate the implications of this?

Episode 6: Building a sustainable “climate aware” workforce (25 May 2022)
How can you future proof your organisation with sustainability? The path to net zero is a priority for all stakeholders, impacting an organisation’s reputation, competitiveness as well as helping to attract and retain the best talent. Since our first session in November, how have organisations progressed on embedding climate into new ways of working, and how has HR supported in building a sustainable culture? Join us to find out.

Episode 7: Working from anywhere (29 June 2022)
The way that we work and where we work from has been transformed. As organisations embed programmes to support hybrid working, cross-border remote working and international talent acquisition, how does HR and the business navigate the complexity of the immigration landscape, ensuring employees have the appropriate permission to work where they need to be? Join us to find out how global mobility programmes are being reimagined to attract, retain and develop talent, and how technology plays a critical role to manage compliance.

Episode 8: M&A Trends and the impact on the People Function (20 July 2022)
The M&A Landscape is strong: Deal activity is increasing, despite a complex geopolitical landscape, with businesses expecting transactions to be completed at pace. We are seeing an increase in divestitures, restructuring and transformation, and the need for digital tools to support M&A activity. What does this mean for the People Function and how can HR Leaders be prepared for these M&A trends?

Reimagine today, thrive tomorrow

Take the opportunity to register to our webinars

Episode 1: 30 November, 2022 at 10:00
Talent Acquisition: Overcoming Challenges of the Great Resignation
As job vacancies soar, the skills gap increases, and businesses find it harder than ever to fill roles. We will be joined by a market leading client in the retail sector, and will discuss how organisations can transform their talent acquisition strategy to best respond to the talent landscape of today.

Watch here

Episode 2: 25 January, 2023 at 14:00
The Impact of the Metaverse on Work
There are as many definitions of the metaverse as there are metaverses! The latest big technology trends such as next generation technologies and extended reality will profoundly change Employee Experience as well as the teams and technologies that create it. Whether through centralised identities, hybrid virtual collaboration or “see what I see” work augmentation, this change has started. Our team of experts will delve into some of the key trends, impacts and legal considerations of staff behaviour in the metaverse. We will also be joined by Meta, our long-term strategic partner, and look forward to hearing their perspective on how the metaverse will shape the Future of Work.

Watch here

Episode 3: 22 February, 2023 at 10:00
Embedding a Sustainable Diversity, Equity and Inclusion Strategy
This webinar focuses on Diversity, Equity and Inclusion (DEI), and why DEI is fundamental to an organisation’s ability to thrive in this new world of work. In the Deloitte 2023 Global Human Capital Trends report, more than 80% of organisations report Purpose, DEI, Sustainability and Trust as top focus areas. Our experts will discuss how our DEI leaders are focusing on “Inclusion by Design” as the key enabler to achieving equitable outcomes in the workforce and beyond. We will also explore key DEI trends, how our teams are working with clients to move beyond just diversity in the workplace and how ignoring DEI is akin to business leaders leaving “money on the table”. You will also have the opportunity to hear from Stuart Eggleton, Digital Head of Operations in the Defence Artificial Intelligence Centre (DAIC), UK Ministry of Defence (MOD).

Watch here

Episode 4: 26 April, 2023 at 10:00
Deloitte’s 2023 Human Capital Trends: New fundamentals for a boundaryless world
Today, the boundaries that once dictated when, where and how work is completed are falling away, shaken up by advancing technologies and greater discontinuity and disruption. How can your organisation navigate this new boundaryless world? Our webinar will share highlights from the 2023 Human Capital Trends study, examples from how leading organisations are responding and what it means for you.

Watch here

Episode 5: 24 May, 2023 at 14:00
Shifting to a Skills-based Organisation
Skills have become the “currency” of a job and many companies are beginning to place greater emphasis on skills as the basis of all people processes. We will be joined by a market leading organisation who will share their real-world experience, including lessons learned, on their own journey to becoming a Skills-based Organisation. We will examine multiple facets of the trends, including technology considerations and potential approaches to becoming more skills-based, as well as touching on the concept of skills-based reward.

Watch here

Episode 6: 21 June, 2023 at 10:00
Driving Measurable Business Impact through Employee Value Proposition and Experience
One of an organisation’s biggest assets is its workforce, so it stands to reason that unlocking engagement in your workforce will support increased productivity and achievement of the organisation’s strategic objectives. This discussion will focus on what you can do to understand Employee Experience and what strategies you can implement to deliver and measure an enhanced Experience and Employee Value Proposition to impact business performance.

Watch here

Episode 7: 12 July, 2023 at 10:00
Role of HR in Shaping Sustainable Organisations
Enterprises’ initial efforts to address sustainability issues have been largely driven by public relations or brand defense - with less regard for meaningful outcomes. More recent efforts, such as reducing emissions in operations or manufacturing, are producing real but incremental improvement at the fringes of the business. HR needs to help organisations take the next step to achieve tangible sustainability outcomes by focusing on the human element by operationalising people-enablers in the organisation, planning for the right technical and soft or human skills, making work better for humans, and designing for human sustainability. This is where fundamental and lasting change takes root and outcomes can be achieved.

Watch Here

Reimagine today, thrive tomorrow

Take the opportunity to register to our webinars

Episode 1: 30 January, 2024 at 10:00 GMT
Generative AI: Will it replace or reshape the workforce?

Technology has a long history of making us believe that our most human characteristics will be replaced or, worse yet, removed - and our jobs along with it. But we know that humans have successfully adapted to and benefited from technological innovation in the past, embedding it into the workforce and workplace. So how do we harness the human power of Generative AI while also addressing the uncertainty that accompanies it?
Join our webinar to hear perspectives from leading organisations on the impact that Gen AI is having on growth, the cultural shift that is required for employees to reap its benefits, and how you can unlock real strategic advantage using Gen AI

Watch here

Episode 2: 29 February, 2024 at 10:00 GMT
Large scale transformations and their impact on people
Complex large-scale transformations have a profound effect on people, and in turn, people and their behaviours have a huge influence on the successful outcome of a transformation. Against a backdrop of human factors becoming more complex, programme leaders need to focus on the performance and choices around their human system to manage risk and optimise delivery. It is critical to deliberately design the human system of a programme. In this webinar, join us to explore some of the most common people-related challenges we see on large-scale programmes, and how leading organisations have harnessed the power of human system design to overcome them.

Watch here

Episode 3: 26 March, 2024 at 10:00 GMT
Putting people at the heart of your Digital and Cloud Transformation
Digital transformation is the essential bridge between the business of today and the business of tomorrow. The Cloud is no longer just a ‘nice-to-have’ enabler – organisations across industries and borders are leveraging the power of Cloud to innovate, scale their business, and gain insights about customers and operations. At the same time, organisations are learning that Cloud fundamentally changes how they need to organise, operate and behave, and just focusing on technology is not enough to unlock the value of Cloud and realise the return on investment. Join us to hear from leading organisations and our industry SMEs as we explore the benefits of Cloud for digital transformation and delve into the critical role of putting people at the heart of your business case, how that unlocks value and results, and where to start.

Watch here

Episode 4: 25 April, 2024 10:00 BST
Human Capital Trends: Thriving beyond boundaries - Human performance in a boundaryless world
As traditional ways of working fall away at an accelerated pace, research reveals that prioritising the human factor will be key to help organisations make the leap into a boundaryless future. Our industry leaders will share highlights from the 2024 Human Capital Trends report, examples from how leading organisations are responding and what this means for your organisation.

Watch here

Episode 5: 23 May, 2024 at 10:00 BST
Reimagining your ESG Impact: A focus on Green Skills
The transition to Net Zero is expected to fundamentally change the global economy, triggering the evolution of every industry we know. Jobs will become “greener”. New skills will need to be acquired. Workforce demands will change, and organisations will be under increased pressure to contribute to Environment, Society and Governance (ESG) matters, as they play their part in creating meaningful outcomes for people, the planet and prosperity… But how do they get there? In this webinar, we’ll be exploring recent trends; hearing from cross-industry leaders about their experiences navigating this space, and looking at some of the tools organisations can use to begin reimagining their ESG impact.

Watch here

Episode 6: 25 June, 2024 at 10:00 BST
Skills-based organisations in action
The skills-based organisation is a response to the evolving needs of the modern workplace and a rapidly changing business landscape. It is seen as a strategic approach to building a versatile and resilient workforce by redefining and reimagining every talent practice to be based more on skills than on jobs. 90% of organisations are using skills-based practices to some extent, but less than 30% are truly adopting these practices significantly.
Join our webinar as we move beyond the theory and explore the practical skills journey of a leading organisation. We will also share some tips and lessons learned to help you on your own journey.

Watch here