Lorraine Barnes

Lorraine is Deloitte's UK Gen AI Lead. She’s passionate about harnessing the transformative power of AI to shape the future of business, helping organisations boldly reimagine their potential through responsible, transformative AI solutions, particularly within financial services. She is passionate about building a collaborative intelligence culture where human talent and AI work together, boosting creativity, productivity, and work-life balance.

Lorraine specialises in large scale transformation and cost reduction in financial services. She has a wealth of experience in retail banking and insurance and is an experienced leader of complex change programmes with skills and specialism in channel strategy, customer experience, branch and contact centre operations and performance improvement.