Perspective
12 Mar 2020
5 minute read
COVID-19: People, technology and the path to organisational resilience
Insights for technology leaders facing COVID-19
This latest piece examines the responsibility that IT leaders have to not only lead their function through the current pandemic, but also to support the entire enterprise, especially since technology has become increasingly woven into the fabric of business.
An organisation’s business resiliency depends on its technologies and systems, and technology leaders should assume the role of a crisis leader. To respond to the challenge ahead, technology leaders need to devise and execute their strategies across three major dimensions: plans, people and practices. Each is essential for keeping people safe and productive, and for creating a resilient organisation.
Topics covered in this article:
- Plans: Developing a response strategy. It is essential that IT organisations put strategy and plans in place to ensure operational resilience.
- People: Ensuring health, well-being and productivity. The health and safety of your people is the top priority.
- Practices: Preserving continuity of business operations. Tech leaders must seek out and support key areas in the business that are likely to be impacted.
- The Long-term impact: Becoming a resilient leader while reimagining the future of work.
This piece produced originally by Deloitte Canada.
Mark Lillie
Deloitte - United Kingdom
With 30 years of business consulting experience, Mark has led numerous organisation and digital transformation programs across various sectors. The Executive & Board Programme provides specialist services and insights for Executive & Board members including Next Gen Academies, Transition Labs, Deloitte Insights, Chairs Roundtables and The Deloitte Academy. He advises Boards/Executive Teams on technology strategy, operating models and business change. He was formerly the founder and global leader of Deloitte's CIO Programme as well as Deloitte's Technology Strategy & Transformation global practice. Mark is passionate about sport and leads Deloitte’s UK Sport Industry Team. He works extensively with the Olympic & Paralympic Movements and was heavily involved in the London 2012 and Paris 2024 Games. He served as the Senior independent Director and then Chairman of the Board of SportsAid, a charity supporting emerging, elite athletes.
Jim Kilpatrick
Deloitte - Canada
Jim is the Global Supply Chain & Network Operations Leader for Deloitte Consulting. He is also the leader for Consumer Products Industry for Deloitte in Canada. With over 30 years of consulting experience in Deloitte, Jim has held multiple service offering, industry, and client leadership positions at the regional and global level
