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With the post-pandemic boom easing off, the hotel industry is returning to more normal patterns of growth. According to our survey of top industry executives, their top priorities for the year ahead include managing cash flow and improving performance, while maintaining profitability and dealing with inflationary pressures. However, consumers have continued to favour spending on travel over other discretionary expenditures and demand for hotels remains healthy. Investors are hoping to capitalise on the current environment as the findings show that growth by acquisitions is expected to accelerate in 2025.
Read on to find out more about hotel industry executives’ priorities and their expectations of the market’s performance in 2025.
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Key business priorities for the year ahead
For most hotel industry executives, managing cashflow and improving performance are expected to be the top two priorities in 2025. Maintaining profitability and managing inflationary pressures remain key priorities but have dropped down the rankings from their top positions a year ago. Growth through acquisitions is gaining traction, and hiring and attracting more staff, despite dropping in the rankings, remains a key focus area for the year ahead.
Our findings point to a rise in strategic alliances, with 39% of executives expecting to partner with other organisations both in and outside the hospitality sector in 2025 compared to 19% a year ago. This reflects the need for hotels to pool resources, share expertise, and tap into new markets at a time of heightened uncertainty. By joining forces, hotels can enhance their offerings and streamline operations, making them more resilient in a competitive landscape.
Risks to the hotel industry
Rising costs, labour challenges and high interest rates remain the key immediate risks threatening growth in the hotel industry in 2025. Risks associated with political tension, cyberattacks and over-tourism have risen significantly this year. Executives expect growing risks for the hotel industry in the next one to three years to come from an inability to raise prices and Gen AI disruptions.
Meanwhile, non-compliance with the sustainability agenda and climate change disruptions are identified as high risks to the industry over the longer term.
Overview of key growth strategies
The hotel industry is embracing a multi-pronged approach to growth, driven by the need to improve resilience and efficiency and bring innovations to market. Some of the key strategies shaping the future of the sector include:
UK outlook
Three out of four respondents (72%) say they are optimistic about the long-term future of the UK hotel market. Over a half of respondents (59%) also believe investment into the UK market will grow materially in the next five years, and a similar proportion (54%) expects profitability to improve over the same period. These expectations are lower results compared to last year, when 64% of respondents expected growth and improving profitability for the UK hotel market over a five-year period.
Performance in the UK market
When asked about some of the industry key performance metrics, most survey respondents (81%) say they expect a growth of one to five per cent in London’s Revenue Per Available Room (RevPAR), while 70% of respondents anticipate a RevPAR of one to five per cent in the UK regions in 2025. The results show that RevPAR growth expectations are lower for both London and the UK regions compared to last year, due perhaps to economic uncertainty, pointing to cautious optimism about the UK hotel sector's recovery.
Most respondents expect growth in Gross Operating Profit per Available Room (GOPPAR) to be between one and five per cent in both London (65%) and the UK regions (56%) in 2025. These expectations are lower than a year ago. However, last year the range of expectations across negative and positive GOPPAR growth was wider. So although expectations are lower for 2025, they now appear to be more consistent.
Executives have higher expectations for EBITDA multiples for 2025 compared to last year, especially in London, where over one in three respondents expect multiples of more than 16 times, compared to just one in five last year. This is higher than in the regions, where one in two expect multiples of 8 to 12 times reflecting the relative attractiveness of the London market. However, due to continued volatility and inflationary pressures in the sector, there was a higher proportion of undecided respondents this year.
Top 10 regional UK cities for investment
Edinburgh continues to be the most attractive city for hotel investment in 2025, for the fourth consecutive year, with Oxford retaining second place. Manchester moves up to third, while Cambridge, Bristol, Cardiff and York all drop in the rankings compared to last year.
UK investment opportunities
In 2025 the most attractive asset class for investment is expected to remain hotels, followed by student housing. Co-living is gaining traction, having more than doubled its appeal, compared with 2024.
When asked about the most attractive hotel chain scale segments for investment in 2025, ‘upper upscale’ (24%) and ‘luxury’ (22%) are the preferred choices, in line with the growth seen in hotels offering premium experiences. Our findings suggest that investors are seeking opportunities in segments that offer a clear value proposition and cater to specific consumer segments. Value-focused ‘economy’ hotels (17%) are the third most sought after segment, indicating continuing investor interest in both ends of the market, while ‘upper midscale’ (14%), ’upscale’ (13%) and ‘midscale’ (10%), have less appeal. These findings point to a potential shift in investor focus towards more distinct offerings, either in the upper or lower ends of the market.
Financing the UK hotel market
Private equity remains the largest source of equity capital for UK hotel acquisitions in 2025. After declining in recent years, private equity saw a ten percentage point increase compared to the same period a year ago, a sign of growing expected M&A activity in the sector.
Apart from domestic investors, the geographies investing most in the UK hotel sector include North America (39%), Europe (26%) and MENA (25%). However, with slowing economic activity in EMEA and China, there has been a drop in the proportion of respondents mentioning these markets as the primary sources of finance for the UK hospitality sector.
European outlook and investment cycle
With the exception of the UK and Ireland, where the investment cycle seems on the upturn, sentiment towards key western European countries is more negative, with Germany, France and the Netherlands experiencing a downturn, according to our survey respondents.Investment trends across southern Europe appear mostly positive this year, with Spain and Portugal remaining on the up and Italy turning more positive. Greece, however, is showing signs of entering a trough.
Top 10 European cities for investment
London remains the most attractive European city for hotel investment in 2025. Paris and Madrid have moved up two places to secure the second and third positions respectively, while Amsterdam has dropped to fourth position. Other cities attracting investment this year include Berlin, Copenhagen and Prague. Porto is a new entry in the 2025 rankings, in 12th position.
European investment opportunities
In Europe, hotels remain the most attractive asset class for investment in 2025 followed by branded residences. The attractiveness of hostels as an investment asset has increased by six percentage points compared to last year.
Financing the European hotel market
Private equity remains the main source of equity finance for European hotel acquisitions, with 36% of respondents expecting it to be the largest source of equity capital in 2025. Real estate funds and REITs are also expected to play a role, cited by 15% of respondents as the likely primary source of equity. However, financing from both sovereign wealth funds and hotel funds are expected to lose momentum in the coming year, reflecting a potential shift in investment strategies.
Traditional debt financing is regaining prominence in the European hotel market, with 54% of respondents expecting it to be the most common source of financing in 2025. Senior bank loans are also expected to gain traction, with 37% of respondents predicting their widespread use. Alternative lenders, which previously held the top spot, have lost momentum, now expected to be the primary source of debt finance by just 43% of respondents, compared to 55% in the previous year.
More than half our respondents (59%) expect finance for hotel investment to be sourced from Europe, closely followed by North America (41%) and the Middle East and North Africa (36%). The UK's contribution to European hotel investment is on the rise, with 30% of executives anticipating the UK to be a major source of funding, reflecting a recovery in economic activity. Only 4% of respondents see China as a major source of investment, and a mere 3% expect significant capital flows from India. This suggests a shift in investment patterns, with traditional western sources of investment continuing to dominate the European hotel landscape.
These are the key findings from the 2024 European Hotel Industry and Investment survey, Deloitte’s annual survey of executives in the hospitality industry, for their views on the industry’s performance in the year ahead. The survey took place between 7 August and 17 September 2024 and was conducted online with nearly 100 executives including owners, operators, lenders, developers and investors.
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