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Bridging eras of innovation

How CoE and integration facilitate seamless tech transitions over time

In the digital transformation marathon, businesses face the dual challenge of evolving through large-scale change while maintaining legacy systems. This intricate balancing act, spanning potentially a decade, calls for a strategic integration design and a deep understanding of team dynamics.

Central to this journey is a Centre of Enablement (CoE), acting as a guiding force in harmonising the old with the new, much like preparing for a challenging mountaineering expedition with both new and trusted gear.

Graceful adaptation - designing for flexibility and getting ready for cloud native systems

Flexibility in integration design is key to navigating the transformation journey. This involves ensuring that new technologies can coexist and communicate effectively with legacy systems. Practical steps include prioritising API-first approaches, opting for modular technologies, and evaluating cloud compatibility. These measures ensure that your integration toolkit is versatile and adaptable, much like a well-equipped mountaineer ready for diverse terrains.

The CoE: guiding star in transformation

The CoE stands as the North Star in the transformation journey, providing unwavering guidance and strategic direction. It plays a pivotal role in:

  • Strategic guidance: setting the vision for its areas of speciality aligned with long-term business goals.

  • Roadmap development: developing a comprehensive roadmap, outlining key milestones, timelines, and dependencies, understanding the existing and future organisational needs within the target area.

  • Governance and oversight: ensuring all initiatives adhere to standards and practices, maintaining integrity and coherence, and finding efficient, effective ways to manage this.

  • Facilitating decision making: offering insights and recommendations at critical junctures.

  • Empowering teams: identifying necessary skills and facilitating training, advocating for change, and nurturing a culture that embraces transformation.

  • Technology and process integration: bringing expertise in areas like cloud computing and integration, guiding the optimisation of technologies and business processes.

  • Dual speed support: able to bridge the current and transformed parts of the organisation, the CoE is able to operate as a translator, supporting navigation for teams and technology through incremental change.

  • Sustainability: able to provide the intentional design required to meet to sustainability objectives.

Start as you intend to continue

A significant benefit of the CoE is its ability to maintain and enhance completed transformation phases while preparing for future transitions, retaining institutional memory of what has evolved, and what is yet to come. This approach ensures a seamless handover from project to operations, avoiding knowledge gaps and skill mismatches.


Embarking on a long-term digital transformation is akin to rebuilding a ship mid-voyage. It requires careful planning, flexible integrations, adaptive teams, and the strategic guidance of a Centre of Enablement. With these elements, organisations can navigate the complex journey of transformation, emerging more robust, agile, and future-ready.

Meet the author

Julene Marr

Director - Consulting

Whether guiding teams through digital transformations or facilitating collaborative problem-solving, my holistic approach unlocks the full potential of individuals and organisations. With a focus on bridging the gap between technology and business value, I help organisations navigate complexity, foster innovation, and drive meaningful results in an era of constant change. My expertise lies in elevating teams beyond traditional inward-facing technology perspectives, transforming them into catalysts for business value and outcomes. Before transitioning into the technology field, I pursued an academic career and obtained a PhD in Geochemistry / Palaeoceanography. During this time, I published several influential academic papers examining the impact of climate change on past environments. This interdisciplinary background allows me to merge insights and experiences from diverse sectors such as health, science, technology, government, and engineering.