Now decides next: Moving from potential to performance

As adoption of Generative AI (GenAI) continues to accelerate, the third edition of Deloitte’s Global quarterly survey report series explores how leaders can zero in on this technology to help them achieve their business goals.

The report includes compelling data and risk findings relevant to New Zealand organisations, highlighting the critical phase GenAI adoption is reaching – with rising expectations and emerging challenges amidst the quest to scale successfully.

Key takeaways

After surveying 2,770 leaders across the globe, Deloitte found:

• GenAI adoption has reached a critical phase, with two-thirds of respondents (67%) reporting their organisation is increasing its investment in GenAI due to strong value to date.
• Despite increasing expectations for transformational impact, data, scaling and risk challenges are limiting options and tempering leadership enthusiasm.
• Demonstrating the value of GenAI deployments to the C-suite will be critical for continued investment as a majority (54%) of organisations are seeking efficiency and productivity improvements, yet only 38% are tracking changes in employee productivity.
• The top three actions organisations are taking to actively manage the risks around their GenAI implementations include: establishing a governance framework for the use of GenAI applications (51%); monitoring regulatory requirements and ensuring compliance (49%); and using a formal group or board to advise on GenAI related risks (43%).
  

Read the full report here.