Customers have differing needs and issues. My experience is people value having someone to listen, understand and provide positive impetus for change. Over the years, I’ve approached each client and their situation as if it’s my own business. This has provided me with the ability to see things from their point of view, and empathise with whatever is going on at the time. My passion is to help others stay relevant in a changing world, and make a difference in everything they do. This means bringing in the necessary skills to address problems and create or release value which I’ve really enjoyed doing.