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Government of the Netherlands

The central government plays an important role in building a strong and future-orientated society. 

 

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Driving Central Government transformation

As the expectations of governments and public Services continue to change, it is increasingly important to stay ahead of the curve. Spanning many levels of governments and programmes, we deliver forward-facing Solutions that can address the challenges of today. And tomorrow. 

Whether you are addressing the growing need for Digital Transformation, sustainability or  your job is to serve your citizens and to create more livable, resilient communities. 

Backed by our proprietary Research, our Central Government specialists can work alongside you to create new, proactive Solutions for matters from climate action to fiscal sustainability—to help your communities thrive.

Our thinking

Urgente Zaken: episode 'Human Design at the Tax Administration

In this episode, Channa Dijkhuis, Director of the Public Sector at Deloitte, speaks with design strategist Petra Ransijn from the Tax Administration. With over fifteen years of experience at the Tax Authority, Petra has witnessed how the organisation has become more agile. How does she ensure that people feel seen and heard? And how does the Tax Authority maintain a focus on both the perspectives of citizens and businesses, as well as its employees?

Chamber of Commerce: enhanced customer experience with the introduction of a new CRM system

Implementing a new CRM system, integrated with more than sixty applications, is no simple task. Nevertheless, the Chamber of Commerce, in collaboration with Deloitte and Salesforce, successfully achieved this transformation within the set time and budget.
Story

Urgent Matters: episode 'Behind the scenes of Testing for Access'

In this episode, Gijsbert Duijzer, Partner in Real Estate at Deloitte, converses with Leo Beulen, Lieutenant General (retired) of the Army. They discuss the sense of urgency and collaboration between government and businesses, the Open Netherlands Foundation, and the challenge of testing 9 million people during a pandemic. And, of course, can we arrange for  100 buses in a depot in advance.

Urgente zaken: Episode 'How housing management tackles the housing shortage'

In this episode, Lennert Middelkoop, a partner in Real Estate at Deloitte, engages in conversation with Chris Kuijpers, the Director-General for Housing and Construction. The topic of the housing shortage sparks significant discussion. It quickly leads to exploring opportunities to invigorate the housing market, the importance of public-private collaboration and mutual trust, the new Housing Strengthening Act, and the impact on people’s lives that have come to a standstill.

Stories of Impact: Case Study

Read about how our firms are working with clients to combine Solutions with action, bringing together deep Industry knowledge with leading talent and innovative Solutions.


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Whitepaper | Wanted: human touch

How the government can contribute to restoring trust

Trust is the driving force behind all things that seem to happen effortlessly That the car will start and the tram will run. That colleagues report on time for the meeting. Without trust, processes become blocked. If this happens on a large scale, a lot will go wrong in society.

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Is GenAI safe and reliable enough for the government?

Is GenAI safe and reliable enough for the government? Generative AI, like ChatGPT, is emerging rapidly. Although the national government is already extensively using AI, there is still some hesitation with GenAI. What about data confidentiality? Does GenAI comply with strict regulations? And will employees embrace the technology? Deloitte developed its own tool called Headstart and conducted research into the success factors.

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Open Government Act: headache or no headache?

The Open Government Act (Woo) aims to increase transparency and openness within the government, but 83% of the requests do not meet the legal deadline. This undermines trust and puts additional pressure on government agencies. How do we come up with solutions?

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John Schattorie

Partner | Central Government Lead | Government of the Netherlands
+31882883788

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