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Government & Public Services

We support governments in tackling complex social issues. Together, we develop solutions that contribute to a strong, resilient and future-proof society. Our goal is clear: better results for everyone. 


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Industry focused Solutions for uncertain times

The societal challenges facing the Netherlands are particularly complex. They require in-depth analyses, strong public-private collaboration, and innovative approaches. Whether it is about ensuring financial stability, promoting sustainability, driving digital transformation, or improving infrastructure, we combine thorough analyses with creative solutions. This enables public organisations to make informed decisions that advance society, stimulate economic growth, and contribute to a better living environment for everyone.

Explore the Government & Public Services Industry

Urgent Matters: episode 'Behind the scenes of Testing for Access'

In this episode, Gijsbert Duijzer, Partner in Real Estate at Deloitte, converses with Leo Beulen, Lieutenant General (retired) of the Army. They discuss the sense of urgency and collaboration between government and businesses, the Open Netherlands Foundation, and the challenge of testing 9 million people during a pandemic. And, of course, can we arrange for  100 buses in a depot in advance.

Urgente zaken: Episode 'How housing management tackles the housing shortage'

In this episode, Lennert Middelkoop, a partner in Real Estate at Deloitte, engages in conversation with Chris Kuijpers, the Director-General for Housing and Construction. The topic of the housing shortage sparks significant discussion. It quickly leads to exploring opportunities to invigorate the housing market, the importance of public-private collaboration and mutual trust, the new Housing Strengthening Act, and the impact on people’s lives that have come to a standstill.

Why we must strengthen our digital defenses now

Explore the pressing challenges of digital security in vital infrastructure with insights from industry leaders. In the wake of a Dutch police hack, suspected Russian sabotage in the Baltic Sea, and global chaos from a faulty software update, our digital defenses are under increasing pressure. Join Sjoerd van der Smissen, Partner and Industry Leader Government & Public Services at Deloitte, and Frank Groenewegen, Partner Cyber Risk at Deloitte, as they discuss strategies to enhance our digital resilience and clarify responsibilities in safeguarding our cyber landscape.
Perspective
5 minute read

A safe and resilient Netherlands: time for concrete steps

The Netherlands is facing challenging times with geopolitical tensions and digital threats. It is time for action and cooperation between government, businesses and citizens to ensure our safety. Discover how strategies such as increased resilience, prioritisation and public-private partnerships can help us build a resilient future. Together we work on concrete solutions for tomorrow.
Perspective
7 minute read

Is GenAI safe and reliable enough for the government?

Explore Headstart, Deloitte's proprietary generative AI tool revolutionizing the work process. Built on the latest version of ChatGPT, Headstart adheres to stringent data protection and reliability standards. Designed for ease of use, it assists employees in drafting emails, generating reports, and making well-informed decisions, thereby enhancing productivity and customer satisfaction. Learn how this cutting-edge tool can support your organization and elevate your work approach. Are you prepared to harness the advantages of GenAI?
Analysis
6 minute read

Livelihood security

In these uncertain times, urgent action is needed to secure household livelihoods. What immediate steps can the government take to assist vulnerable citizens? Channa Dijkhuis, John Schattorie and Johan Stuiver of Deloitte share their insights: Acting quickly by scaling up successful projects, using funds more effectively and involving the business community. Discover more in our latest article.
Perspective
3 minute read

Chamber of Commerce: enhanced customer experience with the introduction of a new CRM system

Implementing a new CRM system, integrated with more than sixty applications, is no simple task. Nevertheless, the Chamber of Commerce, in collaboration with Deloitte and Salesforce, successfully achieved this transformation within the set time and budget.
Story

Wanted: human touch

This white paper discusses the vicious circle of mistrust — and how we can break free from it from a government's point of view. How a human approach can help restore trust and which issues play a role in this.
Perspective
2 minute read
Our vision

Stories of Impact: Case Study

Read about how our firms are working with clients to combine Solutions with action, bringing together deep Industry knowledge with leading talent and innovative Solutions.


Explore our impact

Future of Government

Collection on societal issues

From nitrogen issues to energy transition and from housing shortages to livelihood security... The societal challenges facing the government are immense. It is clear: there is a great need for constructive solutions that arise from close collaboration between governments, citizens, and businesses.

Explore the trends

Whitepaper | Wanted: human touch

How the government can contribute to restoring trust

Trust is the driving force behind all things that seem to happen effortlessly That the car will start and the tram will run. That colleagues report on time for the meeting. Without trust, processes become blocked. If this happens on a large scale, a lot will go wrong in society.

Download here

Explore the Government & Public Services Industry

Central Government

Spanning many levels of government across a wide range of programmes, we can provide Solutions to help your communities operate efficiently and effectively—from taxes to environmental protection.
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Defence, Security & Justice

To tackle complex and unpredictable threats to governments and organisations in a disruptive, geopolitical landscape, our agile Solutions can help you to support stronger and more cost-effective defence agendas.
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Health & Human Services

We bring innovative and practical Solutions to navigate the vastly complex health Market—to help you to provide better outcomes for communities, through programmes that can support vulnerable populations and beyond.
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Infrastructure, Transport & Regional Government

We can help your government come up with new, advanced ways of delivering more sustainable, more accessible solutions in the face of a changing infrastructure and transport landscape.  
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Contact us

Sjoerd van der Smissen

Partner | Industry Lead Public Sector
+31652048278

Let's connect

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