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Telecommunications, Media & Entertainment

Telecommunications, media and entertainment are high-speed, high-energy industries—driven by AI, 5G, streaming, and shifting consumer behaviour. Using the IndustryAdvantage approach, Deloitte delivers insights and action plans that help organisations anticipate disruption and unlock opportunity. Explore Deloitte's resources.

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Illuminating the path to connection

Telecommunications, media and entertainment are nothing if not dynamic—technology advances, consumer behaviour shifts, and business models evolve by the day. Staying ahead takes fresh, practical insight into what's next, on the network and on the screen.

Deloitte's IndustryAdvantage approach and deep sector experience uncover emerging trends and shifting consumer behaviours across industries. Drawing on our signature eminence like Technology, Media and Telecommunications Predictions, Deloitte helps organisations spot new growth and revenue streams.

Our thinking

Agentic AI Blueprint for Telcos

Unleash innovation and new possibilities with the Agentic AI Blueprint for Telcos, a strategic guide to leverage the power of Agentic AI and reshape networks, enhance customer engagement and achieve unmatched operational efficiency.
Capability

2026 Global Telecommunications Industry Outlook

The industry is making new use of “flanker brands”, facing tough choices about its B2B strategy, and looking to grow trust and loyalty with consumers

2026 Global Sports Industry Outlook

AI is reshaping operations, capital is scaling ownership, sports are converging with media and entertainment, and venues are evolving into year-round platforms

2026 Digital Media Trends

To boost retention and monetise fan engagement, owners of strong fandoms could host year-round social content, shopping, and exclusive experiences in their own environments

2026 Media and Entertainment Industry Outlook

Evolving definitions of quality, cross‑platform audience intelligence, and AI efficiency are changing competitive dynamics in the media landscape.

Faces of TMT

Faces of Deloitte TMT (Technology, Media & Telecommunications) is a series of stories exploring the personal histories of our people, sharing the key experiences that defined their values, and exploring why they do what they do.
Collection
5 minute read

Video podcasts dominate: Opportunity for brands, competition for traditional video

Podcasting is becoming a video-first, multilingual medium with booming reach that may help brands reach global audiences while occupying a larger share of viewers’ screen time

Tiny episodes, massive appeal: Short-form serials are gaining viewers and empowering independent studios

From independent creators to major platforms, micro-series are helping redefine how viewers connect and consume content worldwide

TMT Predictions 2026

In 2026 and beyond, what can we expect from GenAI, telecommunications, tech, entertainment, and sports?

Deloitte at Mobile World Congress 2023

At Mobile World Congress 2023, our exhibit explores the theme of Connecting Better Futures.
Event
5 minute read

Annual Review of Football Finance 2025

The 34th edition of the publication reviews financial performance during the 2023/24 season, as well as exploring future projections and emerging trends shaping the industry.
Research
5 minute read

The global semiconductor talent shortage

By 2030, more than one million additional skilled workers will be needed to meet demand in the semiconductor industry. As the competition for talent gets tighter, how can companies address the semiconductor worker shortage and create new possibilities? In this report, learn what’s ahead for the semiconductor supply chain and three actions the industry can take to identify, recruit, and develop the necessary workforce.
Perspective
6 minute read

Connect with our Telecommunications, Media & Entertainment team

Dr. Tim Bottke

Dr. Tim Bottke

Global Telecommunications, Media & Entertainment sector leader
+49 89 290368964
Gillian Crossan

Gillian Crossan

Global Technology, Media & Telecommunications Industry Leader
+1 206 716 6254

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