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Organisation & Work Transformation

Unlock your organisation’s potential and elevate your team’s capabilities

Our organisation and work transformation services are here to support your business strategy, focusing on the people dimension of transformation to deliver business and human outcomes. We harness the science of people to unlock value for the enterprise and HR. 

Holistic solutions to build organisations of the future

Organisations today face many external challenges including digital and emerging technologies, changing market conditions and regulatory pressure. While focusing on implications at the individual, team, leader and organisation levels, we help you cut through the complexity. We can address the following challenges, including: 

  • How should work and roles be designed? 
  • What capabilities and skills do you need?
  • What organisation and team structures are optimal? 
  • How do we build transformational leaders at all levels?

Our services comprise Operating Model & Organisation Design, Culture & Leadership, Workforce Strategies & Intelligence, Learning, Major Programmes, and Strategic & Technology Change. Applying behavioural analytics, research insights and AI advancements, we help build organisations of the future.

  • Client story

    Transforming the British Army's talent management system

    Building a competitive and digital workforce for the future

    People are at the heart of the British Army, delivering operations across the world and resilience here in the UK. How do you build a 21st century approach to managing careers and talent, reflecting the pace of change in the work and the workforce?

  • Client story

    Putting the people part in play

    A thorough transformation shifts one company’s HR function from redundancy to strategic partnership—with room to grow.

    Working with the CHRO, the team proposed a plan with four parallel—and nested—workstreams: HR transformation (i.e., reengineering the company’s HR operating model), supported by shifts in technology and job architecture, with change management initiatives to knit it all together.

  • Client story

    Planting seeds for the future

    Grow with Google provides a new entryway into the job market

    While developing the programme, Google realised it needed help in developing the courses to make sure they offered the precise skills employers needed. In the era of digital transformation, where innovation moves at lightning speed, the knowledge gap is constantly widening, which meant Google needed experts to give their curriculum not just integrity but relevance. That’s why the company turned to Deloitte for help.

  • Client story

    Shake Shack Case Study: Serving up Sustainable Growth

    Explore how Workday is deployed to help Shake Shack satisfy its appetite for scalability and agility.

    In pursuit of these goals, Shake Shack embarked on its digital transformation journey in 2018. Company leaders chose the integrated Workday platform, including Human Capital Management, Financial Management, and Payroll. They also selected Deloitte to implement the new system as well as to introduce leading practises, automate manual processes and help the organisation to make the most of the real-time data afforded by a unified, cloud-based platform.

Awards and recognition

Deloitte is recognised as a Leader across all quadrants in the ISG Provider Lens™: Workday Ecosystem Services 2024 in the US and Europe for the second consecutive year

Deloitte ranked #1 consulting services provider worldwide by revenue in Gartner Market Share report

Deloitte is a Leader in the 2024 IDC MarketScape Worldwide Employee Experience Consulting Services Vendor Assessment for the second time!

Deloitte’s Human Capital services can help unlock the full potential of your organisation. By leveraging data-driven insights, innovative strategies and the science of people, we help you create a future-ready business that delivers value and sustained success

- Karen Pastakia, Human Capital Leader, Deloitte Global 

2025 Global Human Capital Trends

Navigating complex tensions and choices in the worker-organisation relationship.

Shaping the future, faster with Innovation and Technology

Explore how Deloitte's tech-enabled solutions combine industry expertise, proprietary assets and a powerful alliance ecosystem to accelerate your business transformation and unlock new possibilities.

Excellence Recognised, Collaboration Celebrated

Discover why leading technology companies consistently honour Deloitte as their most innovative and impactful global alliance organisation.

Join us

Deciding the career for you is more than simply “landing the job.” It is finding a place where you know you make a difference each day, where you can be your most authentic self. It is choosing your impact.