DX Unplugged: Driving business-led transformation

Pierre is a seasoned ICT professional and entrepreneur with over 30 years of experience, having worked on engagements in various industries such as the public sector, telecommunications, software development, manufacturing, healthcare, media, retail, transportation, financial services and recruitment. Throughout his career, Pierre has been involved in both start-ups and large-scale enterprises, including founding a number of startups. He spent seven years at Microsoft where, as Country Manager, he played a key role in the successful establishment and growth of the company’s subsidiary in Malta. In 2010, Pierre founded iMovo Ltd, a company specialised in helping businesses achieve agility, scalability and deliver a better customer experience through digital transformation. Pierre holds a degree in Computer Science from Kingston University and has further refined his leadership skills through executive development programmes at the National University of Singapore and INSEAD. Pierre is also passionate about technology, travel and underwater photography.

With over 13 years of experience working in the technology sector, Ludwig is responsible for Customer & Marketing service line within Deloitte’s Technology & Transformation business in Malta. He specialises in sales, service and marketing automation solutions combined with customer facing channels, providing end-to-end solutions. Over the years, he has consulted several clients across a wide range of industries, leading technology projects from the conceptualisation all the way to implementation. Ludwig is currently responsible for a number of delivery teams involved in various consultancy and implementation projects including customer relationship management solutions, web and mobile apps, e-commerce solutions, content management platforms, digital marketing, robotics and workflow automation solutions

Karen joined Deloitte in November 2019 and leads the Technology, Strategy & Transformation team, delivering a wide range of services in relation to the management of digital and business projects, definition and implementation of transformation roadmaps as well as management of M&A transactions and post merger integration. Karen has over 20 years of experience in project management and transformation, managing the delivery of large-scale business and digital transformation projects across various industries primarily in the UK, including financial services, public sector, policy and accreditation, private commercial, and health. She also has extensive expertise in feasibility studies and business case modeling to define change management programmes and benefits realisation plans. She is trained in both PRINCE2 and Agile project delivery methodologies and has delivered consultancy, mentoring, facilitation and training in Agile both locally and abroad.

Damian leads the Enterprise Technology and Performance service line within the Technology & Transformation business at Deloitte in Malta, incorporating three core pillars: ERP, CRM and HCM platform delivery and advisory services Business Intelligence, Analytics and Enterprise Performance Management solutions Technology Strategy and advisory services encompassing business transformation, enablement, security, and continuity Damian has held a diverse career, working for large corporates in the UK, founding a start-up consultancy in Malta in 2005 later to be sold to Deloitte, and implementing enterprise solutions internationally across both small and large businesses alike. A proven track record across multiple industries, initially within Retail FMC goods but also successfully implementing ERP, DMS and CRM systems within the Telco, Life Science and Financial Service sectors. This demonstrates a wealth of experience and business insight especially when considered alongside Damian’s experience of establishing his own Technology Consulting practice from the ground up. Damian is primarily a solution architect, but also provides strengths in Stakeholder Management, Vendor Management, Project Management and Requirements capture and tracking. He has also delivered complex data migration and data management projects within core banking and insurance transformation programmes.