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Future of Operations: Navigating the Operational Edge

Exploring the 7 priority issues shaping the COO agenda

Explore our Operations Transformation offering

Given the political, social, and economic volatility that organisations are operating under, it is little wonder that business leaders are putting a premium on flexibility, resilience, and transformation. The role of the COO and Operations Leader is undergoing far reaching change, creating a unique challenge to define what it should now be. It is no longer sufficient to manage business-as-usual operations.

In today’s rapidly evolving and digitally-driven environment, operations must drive business modernisation to deliver true, end-to-end value. In this paper we explore the role of the COO and how business operations is increasingly being called upon to act as a catalyst across the organisation, creating positive change and becoming a driver of competitive advantage. Navigating the Operational Edge aims to help COOs avoid missing a beat. We focus on the seven priority issues shaping the business operations landscape, this point of view draws from our deep experience serving COOs and the resources of Deloitte’s Global COO Program.

We would welcome an opportunity to talk to you about your specific challenges and how these priority COO issues relate to your business. To support you on your journey, we have designed a Future of Operations Lab accelerator. Built around the priority COO issues, the Future of Operations Lab
is an immersive one-day experience designed to help COOs find their Operational Edge and create a tangible vision for operations and a transformation roadmap.


Please get in touch to explore how we could tailor our immersive Future of Operations Lab for you.

For more detail on Operations Transformation and our Thought Leadership please follow the below link:

Operations Transformation | Deloitte Ireland | Strategy & Operations

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