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Salesforce

With practitioners in more than 40 countries, Deloitte brings deep industry insight, proven customer solutions experience, and Salesforce know-how to our clients. Deloitte has delivered some of the most inventive and complex projects around the world.

Transformation with Trust

Deloitte Digital uses creativity, technology, data-driven insights and the power of collaboration to help you to transform impersonal transactions into trusted relationships. We’re innovators, designers and architects of the future who look beyond the customer—to the human—to help you build loyalty.

Relationships built on trust inspire loyalty. And measuring trust has been elusive—until now. Backed by proprietary research, Deloitte can help you gain insight and provide transparency into how your business is performing. But, more importantly, we can help you to build new relationships while strengthening existing connections with your customers, your employees and your communities.

Global Salesforce Assets & Solutions Group

As the pace of change accelerates, it’s increasingly important to see what’s ahead. Deloitte’s industry-specific solutions and accelerators, powered by Salesforce, help our clients get to the future faster.

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Agent Advantage™ for Salesforce

Integrate AI agents into your teams

Our globally recognised Salesforce practice is ready to help you leverage Agentforce to revolutionise how you engage with your customers and support your employees. We position Agentforce to deliver value across your organisation from day one, combining human insight with the precision of artificial intelligence (AI) to help you unlock your workforce's full potential.


Harness the power of GenAI for CRM, together with Salesforce

Explore the renewed opportunities from GenAI to create bespoke customer experiences and unlock new dimensions of company productivity and scale. The Guide to GenAI for CRM explores the GenAI applications across the customer journey, diving into which use cases have the highest business value for each functional domain. Learn how to get started with Trustworthy AI™ for CRM and identify the key ways AI can create value for a business with Salesforce.

GenAI for CRM video series

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