Overwhelmingly, the report finds digital technologies are having a major impact on government: Three-fourths of the respondents state that digital technologies are disrupting the public sector; nearly all (96 percent) characterised the impact on their domain as significant.
Truly transforming government through the power of digital technologies will be a journey. This report provides an insight into that journey and the characteristics which determine a digitally mature organisation, allowing you to map your current position and focus on the operational aspects which will drive your transformation.
The research suggests there is a common set of issues and barriers. Importantly the report provides some valuable advice on addressing these barriers, based on experience from across the public sector.