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Operate services client stories

Spotlighting real-life use cases and the positive impact of next-generation managed services in Deloitte clients around the world. Browse the client story collection.

Get a glimpse into just some of many Operate success stories around the world.

Through Operate services, Deloitte helps design, build and run your operations end-to-end. We harness the latest technologies, talent and capabilities from around the world to bring the power of Deloitte and deliver ongoing outcomes across areas like finance, HR, cyber, cloud and application management. From helping deliver new business models, to boosting existing teams with specialist skills and automation, to running complex business functions—we thrive on helping you achieve the unachievable.   

  • Tax Transformation Trends 2025

    Tax and finance leaders are focused on data, compliance, cost management, automation and AI, and finding their optimal resource mix—a balance between outsourcing, shared services, and core tax functions.

  • Flipping the script on traditional outsourcing and managed services​

    In this article, we explore the significant shift taking place in the modern outsourcing and managed services market and the changing demands of organizations today.

  • Next-Generation Managed Services: A New Approach to IT Modernization

    In this article, we explore the obstacles many organizations face when modernizing their IT function and examine the role of next-generation managed service providers in helping steer critical initiatives.

  • Next-Generation Managed Services: Journey from Cost to Value

    Organizations in nearly every industry are rethinking “build versus buy” decisions when it comes to operating critical business functions. In this research from HBR Analytic Services, hear from leading executives who are using Operate services to help drive innovation and advantage across their organization, as well as from experienced academics and commentators in the field.

  • Next-Generation Managed Services: Resourcing with Agility 

    In this article, we explore the pressing dynamic of talent disruption and its impact on resourcing critical business projects.

  • Securing cyber success with flexible operations

    In this article, we dive into the rapidly evolving, mission-critical landscape of cybersecurity operations and the impact of next-generation managed services.

  • Meet the People of Operate services

    Get to know some of the 90,000 people who work across Operate at Deloitte.