2022 DELOITTE HOLIDAY SURVEY has been saved
Governments are eliminating silos in areas such as data, funding, and workforce to pool resources and capabilities.
To tackle changing citizen preferences, employee needs, and talent shortages, governments are exploring new workforce models and prioritizing flexibility
Fostering greater collaboration and shared problem-solving to create greater public value
Digital technology is enabling greater personalization by government; these tailored services can be more effective and equitable
Governments are nurturing collaborative public-private ecosystems to take advantage of shared knowledge and unique strengths to drive solutions in key government domains.
To catalyze innovation, government regulatory agencies can encourage investment, streamline regulation, and set standards to promote industry best practices
Each trend is a result of a multi-year sensing and horizon scanning process using a combination of primary and secondary research. The report also brings in voices from the frontlines via the ‘my take’ section from public officials pioneering these innovative trends.