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02 Apr 2020
5 minute read

Understanding COVID-19’s impact on the telecom sector

Respond: Guidance for telecommunications executives

The effects of COVID-19 are being felt around the world and are having a significant impact on the Telecom sub-sector. As increasing numbers of countries impose restrictions on movement, people are spending more time at home for work and leisure, and using vastly higher amounts of data

Understanding COVID-19’s impact on the telecom sector
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Given the quick spread of COVID-19 and an increase in countries imposing restrictions on movement, our daily lives have required more time at home and more usage of data for work and leisure, resulting in a significant impact on the Telecom sector. This article explores how telecommunication companies are focusing on increasing network resiliency and reliability for the consumer while also looking at how COVID-19 may impact their planned investments, particularly in 5G.

Topics covered in this article:
  • Potential impacts on Telecom including network usage & resiliency, changes for the customer and overall financial impacts.
  • Key questions executives and boards should be asking.
  • Practical next steps.

Key contacts

Craig Wigginton

Deloitte - United States
Craig Wigginton, Deloitte & Touche LLP, leads the Telecommunications industry in the US, globally, and for the Americas. With more than 28 years of experience, he serves as a key advisor to senior executives. In his current industry roles he leads a cross functional practice and has unique insights into the critical issues affecting our clients as well as the mobile ecosystem as a whole. He speaks at conferences worldwide and leads Deloitte’s Global Mobile Consumer Survey.
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