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Understanding COVID-19’s impact on the telecom sector

Respond: Guidance for telecommunications executives

The effects of COVID-19 are being felt around the world and are having a significant impact on the Telecom sub-sector. As increasing numbers of countries impose restrictions on movement, people are spending more time at home for work and leisure, and using vastly higher amounts of data

Given the quick spread of COVID-19 and an increase in countries imposing restrictions on movement, our daily lives have required more time at home and more usage of data for work and leisure, resulting in a significant impact on the Telecom sector. This article explores how telecommunication companies are focusing on increasing network resiliency and reliability for the consumer while also looking at how COVID-19 may impact their planned investments, particularly in 5G.

Topics covered in this article:
  • Potential impacts on Telecom including network usage & resiliency, changes for the customer and overall financial impacts.
  • Key questions executives and boards should be asking.
  • Practical next steps.

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