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Work Re-Architected Video Series

In this series, we catch up with Deloitte, ServiceNow and industry leaders to discuss the latest trends impacting businesses globally and how these organizations are making an impact that matters. This, is Work Re-architected.

Season 2, Episode 6: Vikas Agarwal & Sabu Bose

Join Vikas Agarwal, Managing Director and Sustainability Operate Leader at Deloitte, and Sabu Bose, VP of Digital Planning, Strategy & Transformation at Fairview Health, as they explore how Fairview Health is transforming operational efficiency, enhancing user experiences, and leveraging data for strategic decision-making thanks to cutting-edge technology.

What you’ll learn:

- How Fairview Health is expanding ServiceNow usage beyond IT to become a comprehensive enterprise platform

- How Generative AI is being leveraged within ServiceNow to drive predictive analytics and proactive problem solving

- How to gain a competitive advantage by staying ahead of emerging technologies 

- What’s next for Fairview Health in their digital transformation journey

Season 2, Episode 1: Asish Ramchandran & Larry Quinlan

Join Deloitte’s ServiceNow Chief Commercial Officer, Asish Ramchandran, and ServiceNow Board Member, Larry Quinlan as they discuss the biggest topics for boards right now, including GenAI, risk mitigation, technology strategy, customer centricity, and more!

 

Season 2, Episode 2: Dominic Riemer & Christian Kögler

Join Dominic Riemer, Deloitte Director of Technology Strategy & Transformation, and Christian Kögler, Schaeffler Shared Services Digitalization Coordinator, as they discuss the major challenges facing global business service organizations today, and insights for driving efficiency from your digital transformation.

 

Season 2, Episode 3: Mike Bechtel & Brian Solis

Join Mike Bechtel, Deloitte Chief Futurist, and Brian Solis, Head of Global Innovation at ServiceNow, as they explore the transformative potential of Generative AI. You’ll learn how this groundbreaking technology is not just a tool for efficiency but a catalyst for human creativity and imagination.


Season 2, Episode 4: Harald Heimensen & Scott Pyles

Join Harald Heimensen, Partner and ServiceNow Master Architect at Deloitte, and Scott Pyles, Chief Technology Officer at Fonterra as they explore how the diary giant is using ServiceNow to enhance business operations. Gain insights into the challenges of managing IT across a global organization and how new technology is helping Fonterra stay ahead in a competitive industry.

 

Season 2, Episode 5: Heather Stockton & Teresa Briggs

Join Heather Stockton, Global Consulting Services, Technology & Transformation Leader at Deloitte, and Teresa Briggs, Board Member at ServiceNow, as they dive into the pivotal topic of women in technology. From creating diverse teams to embracing authenticity, this conversation is packed with actionable insights and powerful stories!

Season 1, Episode 1: Asish Ramchandran & Teresa Briggs

Join Deloitte’s ServiceNow Chief Commercial Officer, Asish Ramchandran, and ServiceNow Board Member, Teresa Briggs as they discuss the importance of technology investments in an uncertain market, the productivity challenge, generative AI, cyber security, and more.

 

Season 1, Episode 2: Abdi Goodarzi & KK Dave

Join Deloitte’s Enterprise Performance and Emerging Enterprise Platforms leaders Abdi Goodarzi and KK Dave for a discussion on how to unlock business value from the SAP platform and optimize enterprise performance. Discover the current challenges faced by ERP clients and the benefits of using ServiceNow to simplify ERP processes and improve productivity.

 

Season 1, Episode 3: Saurabh Dubey and Edua Dickerson

Join Deloitte's Global ServiceNow Sustainability, Climate & Equity Leader, Saurabh Dubey, and ServiceNow's VP of ESG & Finance Strategy, Edua Dickerson for their insights on modern day sustainability challenges and approaches. Tune in for a lively discussion on measurement & reporting, setting shared objectives, empowering behavioral change through technology, and how the ServiceNow platform is helping organizations reach their net-zero goals.

 

Season 1, Episode 4: Larry Larmeu and Keith Pearson

Join Deloitte's UK ServiceNow Financial Services Director, Larry Larmeu, and ServiceNow's Global Head of Financial Services Go-to-Market, Keith Pearson as they discuss the complex challenges financial services institutions are facing. An accumulation of diverse tech tools have over-complicated operations and inhibited growth. Learn how they believe these organizations can simplify and consolidate technology architectures while keeping humans at the center to drive critical transformation.

 

Season 1, Episode 5: Gary Cole and Gretchen Alarcon

Join Deloitte's ServiceNow Workforce Experience Leader, Gary Cole, and ServiceNow's SVP of Employee Workflows Products, Gretchen Alarcon as they discuss the ever-evolving workforce landscape and the challenges today's employees face as a result. Learn how technology, like generative AI, is poised to revolutionize the way organizations operate and gain a glimpse into a future where AI-driven innovations harmonized with human expertise lead to a more agile, adaptable, and efficient workforce.

 

Season 1, Episode 6: Cameron Douglas-Savage and Adam Brand

Join Deloitte's ServiceNow Healthcare Industry Lead, Cameron Douglas-Savage, and Gold Coast Hospital's Medical Director for Digital Informatics, Adam Brand as they explore current challenges faced by healthcare leaders and how leveraging digital workflows can improve both the patient and clinician experience. Learn how Gold Coast Hospital is utilizing ServiceNow to bridge the gap between clinical and administrative processes, revolutionizing healthcare delivery with a lean, efficient approach.

Drive Value from GenAI—and Beyond

Deloitte and ServiceNow's 2024 Workflow Automation Outlook charts the path to maximizing tech investments in a transformative era. Discover five trends shaping the future of business and how to turn your Generative AI vision into long-term value.