Knowledge is power

While the potential of GenAI is undeniable, many find the possibilities equally risky. Navigating that balance of risk and reward is hard—it will likely take the right people with the right skills to determine how to turn technology into something tangible with measurable value.

Technology is key to how different industries are transforming, how companies are driving outcomes, and how the world is embracing innovation. Great strides are happening in industry transformation—with unique use cases being solved across manufacturing, financial services, public sector, life sciences and many other sectors.

Robots aren’t taking over quite yet. Instead, technology will need to support human initiative, ingenuity, and empathy—something human talent brings to the table. In this way, humans could matter more, not less. A critical subset of this may be how the technology sector supports the advancement of unique voices and diverse backgrounds, particularly how to attract and cultivate women in this field.

In health care and life sciences, smaller, incremental changes, known as micro-transformations, can limit the impact felt by health care practitioners—and speed up technology delivery, iteration, and enhancement. And these changes don't just drive value from tech investments, they give clinical time back to those who need it most—clinicians.

In manufacturing—an equipment-dense industry with multiple sites spanning geographies—it can be difficult to drive transformation in a holistic way. But manufacturers are finding ways to streamline and enhance their processes with hyperautomation and enterprise asset management. A recent use case shows how one company saved more than 10,000 working hours in the first year thanks to similar tech upgrades.

From legacy systems to high regulation with tight security, financial services organizations face unique challenges when embarking upon their digital transformation journey. Automation can help increase speed and modernize DevOps processes with the support of a trusted GenAI ethics framework that centers on humanity, transparency, capability, and reliability.

As companies grow and expand their services, relying on trusted technology and streamlining processes can make a game-changing difference in operations. Recent case studies highlight the importance of strategic, trusted technology for increasing IT value and implementing strategic portfolio management.

With strident regulation and unique service requirements, public sector organizations can face difficulty in implementing HR service delivery solutions that meet their complex needs, provide visibility, and increase automation. Learn how public sector companies are leveraging technology to improve HR capabilities to serve their organization today and in the future.

Companies in the energy, resources, and industrials sector often face siloed departments that make it challenging to achieve connectivity to unite global business services (GBS) across functions such as HR, real estate, and procurement. But recent use cases have shown how digital transformation can unite these complicated tech estates, guided by the principles of efficiency, effectiveness, and experience.

Student expectations are changing, enrollment is fluctuating, and funding is a challenge. But in the education sector, organizations can create meaningful change by uniting silos with GenAI-powered automation and implementing technology to streamline and simplify workloads for administrators and instructors alike.

Retailers can easily struggle with system consolidation and standardization due to many store locations and operations. Recent use cases have shown how the implementation of automation technology can help retailers consolidate and standardize operations to achieve success, and how their teams can now manage 10,000 requests a week across 1,050 stores.

GenAI is top of mind and market expectations are going beyond basic use cases and emerging at an enterprise level. As you embed AI to transform operations, consider how getting the right mix of tech and team can lead to a faster, more successful path to business value.