Build new, powerful financial service capabilities
Reinvent the game in today’s converged, digitized environment
Today’s markets demand innovation, speed, and transparency. There’s no room for last year’s thinking. Financial institutions around the world trust Deloitte and Google Cloud to help drive transformation, unlock competitive advantage, and realize new possibilities.
With our powerful alliance and continually expanding suite of breakthrough solutions, we can put the latest capabilities in your hands.
Drive growth. Improve agility. Build resilience. Deliver differentiated customer experiences. Create outsized business value. With Google Cloud's highly regarded engineering proficiency and leading edge technology, combined with Deloitte's strategic, delivery, and operational experience and our unique understanding of what it takes to be competitive, you'll be ready to set the rules and win.
Definity Financial at Next '24
Ron Mills & Anand Nimkar
Definity, a Canadian financial services provider, partnered with Deloitte and Google Cloud to modernize its call center using Vertex AI and CCAI. This initiative automates processes, saving 3.5 minutes per call, or 40% of average handle time, and enhancing scalability and efficiency. This collaboration underscores Definity's commitment to AI-driven innovation, resulting in significant cost savings and streamlined operations.
Case Studies, Insights & News
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Andy Lees
Jefferson Denti
Solutions
AI Navigator
Collate, curate, and analyze massive amounts of unstructured data, speedily and at scale. Built on Google Cloud's cutting edge Vertex AI suite, and available only on Google Cloud, AI Navigator delivers the answers, understanding, and personalized insights you and your team need now, achieving in near real time what used to take multiple employees weeks of effort.
CAMPfire
Automate and accelerate the distribution of GenAI applications across your enterprise. Make the most of your in-house skills and talent. No matter where in your organization an app or algorithm is developed, CAMPfire's GenAI-powered platform provides the infrastructure you need for end-to-end, seamless distribution and monetization of digital assets around the globe.
Regnology
As regulatory changes become more frequent, reporting volumes more complex, and data quality standards higher, our portal for Regnology apps on Google Cloud delivers cost efficient, flexible, and easy-to-use reporting support for all regulatory requirements. Confidently and securely automate, standardize, and digitize your compliance activity.
Core Operations
From call center management to risk mitigation, financial service enterprises need to operate quickly and securely. With GenAI-enabled solutions from Deloitte, powered by Google Cloud's Vertex AI suite, insurance, banking, and capital markets firms can unlock operational efficiencies, reduce costs, and maintain the flexibility to act on new business opportunities.
Cyber Operations
Maintain the security of your sensitive cloud assets in the face of increasing cyber threats with Chronicle Security, our modern, Google Cloud-native SecOps platform. Roll out new technologies, respond quickly to changing conditions, run workloads with confidence, and give your teams the power to defend your data, even in complex operating environments.
Contact Center AI
Unlock cloud-native, natural-language, intelligent customer call center experiences, powered by Google Gemini. This GenAI driven solution draws on human-like conversational capabilities to securely understand and interact with customers, while also decreasing interaction volume and enabling faster call handling using predictive routing and automated responses.
ESG and Sustainability
Understanding clients' environmental impact has become a must-have for today's financial organizations. Spatial finance solutions from Deloitte and Google Cloud combine geo-spatial datasets, earth observation imagery, and other sophisticated sources to provide environmentally relevant insights into commercial assets, highlighting opportunities to reduce emissions and operate sustainably.