IDC MarketScape: Worldwide Employee Experience Consulting Services 2024 Vendor Assessment

This IDC MarketScape study represents a vendor assessment of the 2024 worldwide employee experience consulting services market through the IDC MarketScape model. This report is a quantitative and qualitative assessment of the vendor's success in the marketplace. Deloitte is recognized as a Leader for the second time.

The IDC MarketScape highlights how, “As a strategy enabler, Deloitte navigates very complex client environments to orchestrate change through a pragmatic and proven approach rooted in its history and experience in EX, HR, talent, and culture change guidance.”

“We are delighted to be recognized as a Leader by the IDC MarketScape for Employee Experience Consulting Services. Our focus on business outcomes combined with a human equity centred design approach to elevate the human experience, is continuing to drive successful transformations," says, Karen Pastakia, Partner, Technology and Transformation, Deloitte Consulting LLP. "At Deloitte we understand the need to team with our clients and guide them to navigate an increasingly complex work ecosystem. We will continue to evolve and invest in our assets, tools, future of learning and GenAI capabilities in this space.”

The report also mentioned, “Deloitte gives clients access to deep capabilities and expertise spanning the core and peripheral change aspects associated with EX transformation guidance. Deloitte's engagements are supported by internal research that leans into case histories, consultant expertise, and market insights to report on best practices and collective guidance in areas of HR organization, talent, and EX change and transformation.”

“At Deloitte, our Human Capital practice focuses on making work better for humans and humans better at work. Our data-driven, research-backed insights deliver measurable outcomes to business and HR leaders, with a focus on elevating the workforce experience tied to business outcomes," says Kyle Forrest, Principal, Deloitte Consulting LLP.  "We’re thrilled to be named as a Leader by the IDC MarketScape for Employee Experience, which we believe recognizes our innovative approach combining human and technical skills to drive complex transformations.”

What you’ll gain from the excerpt:
 

• Understanding of Deloitte’s capabilities to help alleviate business challenges and meet clients’ needs in employee experience services
• The strengths and capabilities of Deloitte as an employee experience service provider
• Insights from the IDC MarketScape to objectively assess Deloitte in the current market and their potential to help shape the market in the future

Disclaimer: The insights provided are part of the IDC MarketScape Excerpt, which is an extraction from the original IDC MarketScape assessment. Per IDC policy, only the Vendor Summary Profile for the purchasing vendor will be included in a given IDC MarketScape Excerpt. To gain access to the profiles for all suppliers included in the assessment, contact IDC.

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.